Wes Hotel

What Arab guests said

🌍All ArabsKuwaitis

What guests love

Guests often highlight the hotel's convenient location, situated near shopping areas and promenades, offering easy access to surrounding amenities.

• The hotel's strategic position close to the main shopping street.
• The relative quietness of the area surrounding the hotel.
• Enjoyment of facilities like the spa and available parking.
• Appreciation for the good service from some reception staff.

Areas to improve

Many guests encountered negative experiences due to significant noise from a nightclub, alongside issues with room cleanliness and worn-out furnishings and towels.

• Persistent noise disturbance from a nightclub operating late hours.
• Poor cleanliness standards in rooms and bathrooms, with insect presence.
• Worn-out towels and small room sizes compared to advertised images.
• Communication difficulties and unhelpful staff interactions.

What guests love

Kuwaiti guests appreciated the hotel's convenient location near key areas and amenities, noting good cleanliness and available facilities like the spa and parking.

• The hotel's location is good and close to Independence Street.
• General cleanliness of the hotel was satisfactory.
• Spa services and parking were available.

Areas to improve

Kuwaiti guests reported significant disturbances from a noisy nightclub operating late, alongside issues with room cleanliness, worn towels, and communication difficulties with unhelpful staff.

• Severe noise disturbance from a nightclub open late.
• Rooms were small and had an unpleasant smell; towels were old.
• Staff were uncooperative and unhelpful with luggage assistance.
• Bathroom cleanliness was poor, with insects noted.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Shower
• Linens

Where it is

Kozluk Mah. Dut Sok. No:2, 41200 Kocaeli, Turkey