WestSide Residences by Rotana

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests appreciate the welcoming atmosphere and spacious apartments, with particular praise for the helpful staff who provide attentive service.

• Staff members are friendly and professional, offering valuable assistance for a comfortable stay.
• Apartments are spacious and well-equipped, providing ideal room for families and longer visits.
• Facilities such as parking and swimming pools contribute to an enjoyable stay experience.
• Guests enjoy pleasant city views from the higher floors.

Areas to improve

Some guests note challenges regarding the hotel's location, a lack of certain apartment amenities, and inconsistencies in breakfast quality and cleanliness.

• The location is perceived by some as distant from main centers and difficult to access without a car.
• Certain apartments lack essential kitchenware, including cutlery and cooking utensils.
• Breakfast quality is inconsistent, sometimes lacking variety.
• Some guests reported issues with cleanliness and maintenance of furniture and facilities.

What guests love

Saudi guests appreciate the spacious accommodations and well-equipped facilities, highlighting the helpful and friendly staff who contributed to a pleasant stay.

• The residences offer generous living spaces and fully equipped kitchens, making them ideal for families.
• Many visitors noted the professional and friendly staff, particularly for their assistance.
• The cleanliness of the property and nice views from the rooms were frequently mentioned.
• Parking facilities and other amenities were found to be of good quality.

Areas to improve

Some Saudi guests encountered challenges regarding the location, which often requires a car for access, alongside remarks about the variety offered at breakfast.

• The location is considered distant from the city center and main tourist areas, necessitating car use.
• A few visitors noted that breakfast options lacked the desired variety.
• Isolated comments mentioned a need for improved cleanliness in certain units.
• Some guests complained about the distance from surrounding shopping centers and restaurants.

What guests love

Emirati guests appreciate the friendly service and modern facilities at the residences, with particular praise for the staff's responsiveness and helpfulness.

• Visitors commend the cleanliness of the property and the welcoming reception from staff.
• Efficiency and speed of check-in and check-out processes are noted.
• Facilities like the spa and gym on upper floors are mentioned.
• Guests value the availability of fast and reliable internet.

Areas to improve

Some Emirati guests encountered challenges regarding the location and accessibility of the residences, along with observations about the condition of some furnishings.

• Taxi drivers sometimes struggle to locate the property.
• Certain apartments require furniture updates.
• Dust was reported in apartments, affecting those with allergies.

What guests love

Kuwaiti families expressed satisfaction with their stay at WestSide Residences, highlighting the convenient location near attractions and the helpful, understanding service from the staff.

• Convenient location close to Istanbul's malls and points of interest.
• Attentive and accommodating staff members provided valuable assistance.
• Staff fluent in Arabic ensured a comfortable experience for guests.
• Enjoyable stay for families in the residences.

What guests love

Qatari guests appreciate the prime location and spaciousness of the residences, with particular praise for the friendly service and helpful staff who contributed to a comfortable and enjoyable stay.

• The good location offers nice city views.
• Rooms are spacious and clean, with friendly and helpful staff.
• The diverse and flavorful food was well-received.
• attentive service from the housekeeping team was noted.

Areas to improve

Some Qatari guests encountered challenges with the maintenance of certain facilities, including a lack of essential kitchenware in the apartments, alongside comments on corridor cleanliness and unpleasant bathroom odors.

• Some apartments lacked essential kitchenware.
• Corridors and carpets on some floors require maintenance.
• Unpleasant odors were noted in some bathrooms.

What guests love

Bahraini guests appreciated the spacious apartments and spectacular views, along with the welcoming service and good treatment from the staff.

• Apartments are spacious and well-appointed with nice views.
• Staff service was friendly and appreciated.
• Breakfast was good and the location is convenient.

Areas to improve

Some Bahraini visitors noted issues with room cleanliness and maintenance of certain facilities, alongside a lack of essential kitchenware upon arrival.

• Room cleanliness was not up to standard during the stay.
• Maintenance of some locks and facilities needed improvement.
• Basic kitchen utensils like plates and cups were missing.

What guests love

Omani guests commend the attentive service and warm hospitality received during their stay, highlighting staff contributions to a comfortable and enjoyable experience.

• Visitors praised the good support and friendly interactions from the team.
• Guests enjoyed pleasant city views and good facilities.
• Efforts to ensure guest comfort and enhance their experience were appreciated.

Areas to improve

Some Omani guests encountered initial cleanliness challenges, noting that some furniture appeared dated and the location was distant from commercial areas.

• Initial issues with cleanliness were observed.
• Some furniture was noted as being old.
• The property's location was reported as being away from markets and restaurants.

Amenities

• Dining table
• Stovetop
• Oven
• Dryer
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine

Where it is

Mahmutbey Mahallesi, Tasocagi Yolu 39-1, Bagcilar, 34218 Istanbul, Turkey