Windsor Hotel & Convention Center Istanbul

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

The hotel offers a comfortable stay with notable attention to cleanliness and various facilities.

• Guests frequently praise the high standard of cleanliness in rooms and public areas.
• Many guests commend the staff for their cooperation and helpfulness.
• Facilities such as the spa, Turkish baths, and gym are highlighted as positive aspects.
• Ample and convenient parking spaces are available for guests.

Areas to improve

Some guests encounter challenges regarding the hotel's location, room size, and the quality of certain services.

• Many guests complain about the hotel's distance from main tourist attractions.
• Room sizes, particularly bathrooms, are noted as small and uncomfortable by some.
• Recurring issues with air conditioning functionality were reported in several rooms.
• A few visitors mentioned concerns about swimming pool cleanliness or the presence of pests.

What guests love

Saudi guests appreciate the hotel's clean ambiance and comfortable atmosphere, with special praise for amenities like the spa and Turkish bath.

• Guests noted the cleanliness of rooms and general facilities.
• Room service and housekeeping received positive mentions.
• Visitors enjoyed the scenic city views from the hotel.
• Staff were commended for their welcoming nature and helpfulness.
• Parking, breakfast, and cafe services were highlighted as good.

Areas to improve

Some Saudi guests encountered maintenance issues with certain facilities, alongside comments regarding the location and service consistency.

• There were occasional instances of forgotten housekeeping requests.
• Some furniture and toilet facilities were noted as being dated.
• The large swimming pool was reported by some as being unclean.
• Air conditioning performance was insufficient during hot summer periods.
• The location was considered convenient for car owners but lacked nearby walkability.

What guests love

Emirati guests appreciate the hotel's cleanliness and comfortable rooms, complemented by the helpful and friendly staff.

• High standards of cleanliness throughout the hotel and rooms.
• Good facilities including a health club and parking.
• Welcoming and helpful staff providing valuable assistance.
• A quiet and pleasant atmosphere for stays.

Areas to improve

Some Emirati visitors noted challenges with the hotel's location away from the city center, alongside issues with air conditioning and breakfast pricing.

• The hotel's location is distant from key tourist areas.
• Recurring problems with the air conditioning units functioning.
• Breakfast was perceived as expensive and not always included.

What guests love

Kuwaiti guests found the hotel to be reasonably priced and clean, appreciating the good facilities like pools and gym, alongside ample parking space.

• The pricing is good and cleanliness is high, with an extra bed provided.
• Pools, gym, and rooms are fine, and breakfast is enjoyable.
• The hotel offers a calm area and generous car parking.

Areas to improve

Some Kuwaiti guests noted that room sizes were small and unsuitable for larger families, with the hotel's location being distant from tourist spots and lacking nearby shops.

• Room sizes are small and may not suit larger families.
• The location is far from tourist areas, requiring multiple transport options.
• Bed bugs were found, and reception staff were not welcoming.

What guests love

Omani guests found the Windsor Hotel & Convention Center Istanbul to offer a pleasant stay, highlighting its good breakfast and good facilities.

• The hotel offers a breakfast that is considered among the best.
• A well-equipped gym and spacious areas are available.
• Guests praised the staff's cooperation and responsiveness.
• Rooms are noted for their cleanliness and comfortable beds.

Areas to improve

Some Omani guests encountered challenges with staff communication and certain service aspects during their stay.

• A lack of English proficiency among staff was noted.
• Initial issues with room cooling were experienced.
• Restaurant prices were considered high relative to portion sizes.
• A food order was prepared incorrectly.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Yenidogan Mahallesi Erciyes Sokak No:7 Bayrampasa, Bayrampasa, 34030 Istanbul, Turkey