World DREAMS Sapanca

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests frequently praise the tranquil and scenic location, highlighting beautiful lake views that make it an ideal spot for relaxation.

• The stunning natural scenery and captivating lake views are consistently highlighted.
• Accommodations are described as spacious and comfortable, often featuring pleasant outdoor seating areas.
• The staff's kindness and helpfulness receive positive mentions, with some individuals being specifically commended.
• The peaceful atmosphere is noted as perfect for unwinding and escaping city noise.

Areas to improve

Guests encounter significant challenges with difficult access to the resort, alongside issues concerning facility maintenance and unsatisfactory services.

• Access roads to the resort are often described as rough and steeply sloped, making arrival difficult, especially at night or without a car.
• Frequent complaints mention outdated furniture, the need for bathroom renovations, and uncomfortable beds.
• Many visitors experienced disruptions with water and internet supply, as well as problems operating water heaters.
• The resort's location is noted as inaccurate on booking platforms, and some staff are perceived as unprofessional or lacking fluency in Arabic.

What guests love

Saudi guests appreciate the resort for its tranquil location and beautiful lake views, enjoying pleasant swimming pools and a relaxing atmosphere.

• Saudi families praise the beauty of the natural views surrounding the resort.
• Guests highlight the overall quietness of the place, offering a relaxing ambiance.
• The varied and delicious breakfast is noted as a point of the stay.
• Some visitors commend the kindness and helpfulness of certain reception staff.

Areas to improve

Saudi guests encountered challenges with difficult access to the resort, issues with water supply and maintenance, alongside varied service and cleanliness standards.

• Many visitors complain about the difficult access to the location and the rough roads leading to it.
• Complaints about water outages and unavailability in bathrooms and kitchens were frequent.
• Furniture and facilities are noted as needing regular renovation and maintenance.
• Some guests face communication difficulties with reception due to language barriers or unresponsiveness.
• Issues with the cleanliness of some cottages and public facilities were observed.

What guests love

Emirati guests appreciate the peaceful setting and stunning lake views, along with the comfortable and well-equipped accommodation designs.

• The natural scenery surrounding the cottages is noted as beautiful, offering a relaxing atmosphere.
• Visitors praise the quality of the food served, particularly breakfast and dinner.
• Some accommodations are described as spacious and providing comfortable basic amenities.

Areas to improve

Emirati guests encountered challenges with difficult access due to unpaved roads and steep descents, alongside issues with service and some facilities.

• Access to the property is described as difficult, involving rough roads and sharp slopes.
• Some visitors reported issues with room cleanliness and non-functional amenities like the jacuzzi.
• Concerns were raised about unprofessional staff interactions and unreliable Wi-Fi availability.

What guests love

Kuwaiti guests appreciate the serene ambiance and beautiful surroundings, highlighting the stunning views of Sapanca Lake and spacious superior cottages suitable for larger families.

• The cottages feature large, comfortable balconies perfect for relaxation and enjoying the scenery.
• Staff cooperation and kindness are praised, especially the friendly reception employees.
• Visitors find good value for money, with particular admiration for the pool and panoramic views.
• The quiet atmosphere is ideal for rejuvenation, making it a preferred destination for repeat stays.

Areas to improve

Kuwaiti guests encounter challenges with accessibility due to the rough, steep road and slopes, alongside some concerns regarding furniture maintenance and cleanliness.

• The access road to the resort is rough and steeply sloped, making movement within the property difficult.
• Furniture is noted as old and in need of updating, and general cleanliness in some areas falls short.
• Some guests report a lack of internet service and unresponsive handling of related complaints.
• Services like luggage assistance are limited, and breakfast is described as modest with little variety.

What guests love

Omani guests appreciate the resort's beautiful and distinctive design, noting its suitability for relaxation and quiet stays.

• The resort's design is lovely and well-suited for small families.
• The view is pleasant, with essential amenities provided for comfort.
• Staff are Arabic-speaking and friendly.

Areas to improve

Some Omani guests encountered challenges with accessing the resort and reaching services, alongside remarks regarding cottage amenities.

• The route to the resort can be difficult to navigate.
• Cottages require maintenance and lack essential cooking utensils.
• The location is distant from services, necessitating a car.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Hacımercan mah.Harmanlık sok :No :12 Sapanca.-SAKARYA, 54100 Sakarya, Turkey