WOW Istanbul Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Arab guests appreciate the hotel's convenient location, particularly its proximity to the exhibition center, along with good room service and a varied breakfast.

• The hotel's location is convenient for those attending events at the Istanbul Expo center.
• Guests found the breakfast offerings to be good and varied.
• Room service received praise for its promptness and quality.
• Some visitors noted the staff's good service and quick responses.

Areas to improve

Several Arab guests express disappointment with the hotel's dated condition, citing old furniture and facilities, alongside issues with cleanliness and service.

• Many guests describe the hotel as old and in need of significant updates to its furniture and facilities.
• Complaints were made regarding the cleanliness of rooms and bathrooms, with some noting unpleasant odors.
• Some visitors encountered negative experiences with staff, describing them as rude or uncooperative.
• Guests complain about the hotel's distance from tourist areas and amenities, finding prices high for the quality offered.
• Operational issues such as non-functional air conditioning and noise from trains were reported.

What guests love

Saudi guests appreciate the attentive service and cooperation from the hotel staff, noting that the breakfast was good and varied.

• Good interaction and prompt responses from the staff.
• The hotel's proximity to the exhibition center is convenient for business travelers.
• Breakfast offers a diverse and satisfactory selection.

Areas to improve

Some Saudi guests noted that rooms require updates and surrounding facilities are limited, with some comments regarding cleanliness.

• Rooms are dated and need renovation, with some remarks on cleanliness levels.
• The hotel's location is isolated, lacking nearby services and amenities.
• A few guests experienced issues with room cleanliness or the availability of basic supplies.

What guests love

Emirati guests appreciate the hotel's prime location, describing it as perfect and offering convenient access.

• The overall location of the hotel is highlighted as a key strength.
• Some visitors found the hotel to be good overall.
• The hotel is noted as suitable for shorter stays.

Areas to improve

Some Emirati guests encountered service issues, including rude staff interactions and non-functional air conditioning units.

• Rude responses from reception staff were reported when issues were raised.
• Some visitors experienced non-operational air conditioning systems.
• A guest reported being double-charged for their stay.
• The breakfast was considered overpriced for its quality by some.

What guests love

Kuwaiti guests appreciate the hotel's convenient location, particularly its proximity to work areas.

• The hotel's location is close to work destinations.
• The hotel is considered a suitable option for some travelers.

Areas to improve

Some Kuwaiti visitors express disappointment with the hotel's outdated facilities, high prices, and distance from attractions, alongside unfriendly staff and extra charges.

• The hotel appears outdated and in need of modernization.
• Prices are considered high for the services offered.
• The location is distant from tourist attractions.
• Staff were perceived as unfriendly, with additional fees for minor requests.

What guests love

Qatari guests appreciate the hotel's strategic location, particularly its proximity to exhibition centers, making it a practical choice for certain visits.

• Convenient location near exhibition venues.
• A practical choice for specific travel purposes.

Areas to improve

Qatari visitors expressed significant disappointment with poor services and facilities, describing outdated furniture, uncomfortable bedding, and constant noise from trains and air conditioning, alongside unwelcoming staff interactions.

• Furniture is very old and mattresses are uncomfortable.
• Disruptive noise from trains and air conditioning.
• Negative experience with services and staff behavior.
• A feeling of unease within the hotel.

What guests love

Bahraini guests found the hotel's location near the Istanbul Fair Center to be a significant advantage, alongside a good breakfast offering.

• Guests appreciated the hotel's convenient location close to the Istanbul Fair Center.
• The breakfast provided was noted as being good.
• The hotel offers a comfortable stay for visitors.

Areas to improve

Some Bahraini visitors noted that the hotel felt dated, with concerns about old furniture and facilities, and felt the staff's attentiveness could be improved.

• Guests observed that the hotel appears old and could benefit from modernization.
• There were mentions of outdated furniture and some bathroom issues.
• Some visitors felt the staff's attention to guest needs was lacking.
• Noise from neighboring rooms and outside was a point of concern.

Amenities

• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Bath
• Shower
• Wardrobe or closet

Where it is

Istanbul Dunya Ticaret Merkezi Yesilkoy, Bakirkoy, 34149 Istanbul, Turkey