Wyndham Grand Kayseri
Hotel in Kayseri, Turkey
What Arab guests said
What guests love
Arab guests generally appreciate the hotel's grand structure and spacious rooms, highlighting its good central location and enjoyable amenities like the spa and dining.
- The hotel's central location is a significant advantage.
- Rooms are noted as clean, comfortable, and generously sized.
- Spa facilities and food offerings received positive mentions.
- Staff members are described as friendly and helpful.
Areas to improve
Some guests noted areas for improvement regarding maintenance and English communication, alongside observations about dated furniture and noise disturbances.
- Maintenance issues were mentioned, requiring multiple requests for fixes.
- English communication can be challenging with some staff members.
- Furniture in rooms is perceived as outdated by some visitors.
- Noise and cigarette smoke were noted as drawbacks.
What guests love
Emirati guests appreciate the hotel's good central location and the welcoming service from staff, with specific praise for certain amenities.
- The hotel's prime location in the city center is convenient.
- Reception staff were very helpful and provided valuable assistance.
- Guests enjoyed the available spa facilities and dining options.
- The overall service was friendly and welcoming.
Areas to improve
Some Emirati guests encountered issues with room cleanliness, certain service aspects, and perceived value for money at the hotel.
- Some rooms required attention regarding cleanliness and lighting.
- A lack of basic amenities expected in a five-star hotel was noted.
- Communication challenges arose with some staff members not fluent in English.
- The price-performance ratio was considered unsatisfactory by some visitors.
What guests love
Kuwaiti guests highlight Wyndham Grand Kayseri as a elegant destination, praising the quality of the rooms and good food service.
- Guests commend the hotel's prime location.
- Rooms are noted as clean and comfortable, offering a peaceful stay.
- Room service provides delicious dishes worth trying.
Areas to improve
A few Kuwaiti visitors encountered disturbances from noise and smoke, impacting their experience.
- Loud noises from a nearby club were reported.
- The experience for some guests was affected by cigarette smoke.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Towels/Sheets (extra fee)
- Additional toilet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
Show all amenities (60)
- Free toiletries
- Hairdryer
- Shower
- Wardrobe or closet
- Alarm clock
- Terrace
- Dryer
- Electric kettle
- Socket near the bed
- Fold-up bed
- Clothes rack
- Ski pass vendor
- Skiing
- Desk
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Currency exchange
- 24-hour front desk
- Family rooms
- Kid-friendly buffet
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Wake-up service
Where it is
Gevher Nesibe Mah Tekin sok, 38110 Kayseri, Turkey