Yalova Lova Hotel & SPA Yalova

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's strategic location near tourist attractions and its quiet, clean environment.

• The hotel features a nice design with spacious and comfortable rooms.
• Guests praise the staff's good treatment and cooperation.
• Breakfast is considered good and varied, with enjoyable spa and pool facilities.
• The location is conveniently close to the city center and key sights.

Areas to improve

Some guests noted inconsistencies in service, with a few staff members perceived as uncooperative or unwelcoming.

• Discomfort was mentioned regarding some old furniture and beds.
• Certain extra services like ironing or towel provision were unavailable or incurred extra fees.
• Some staff were perceived as lacking the expected warmth and welcoming attitude.

What guests love

Saudi guests appreciate the hotel's prime location and proximity to key areas, alongside its high standards of cleanliness and the attentive service provided by the cooperative staff.

• The hotel's strategic location offers convenient access to Yalova and surrounding regions.
• Staff members are friendly and helpful, delivering good service to visitors.
• Rooms are spacious and clean, featuring pleasant balconies.
• Breakfast offerings are varied and tasty, meeting guest expectations.
• Hotel facilities, including the pool and gardens, are well-maintained.

Areas to improve

A few Saudi guests noted aspects requiring improvement, such as bed comfort and certain service details.

• Some furniture is dated and could benefit from an update, affecting comfort.
• Issues with room air conditioning or excessive heating were mentioned.
• Costs for certain extra services, like ironing clothes, were perceived as high.
• The demeanor of some reception staff was described as somewhat distant.

What guests love

Emirati guests appreciate Yalova Lova Hotel & SPA for its attractive design, spacious rooms, and strategic location near tourist spots and amenities.

• The hotel features a beautiful design with spacious rooms, conveniently located near the beach, thermal springs, and cascades.
• Guests highlight the good spa services and swimming pool, complemented by friendly and helpful staff.
• The property is noted for its cleanliness and quiet atmosphere, with good breakfast and dinner options.

Areas to improve

Some Emirati guests encountered unexpected pricing issues, distance from the city center, and certain service and room-related drawbacks.

• Guests reported unexpected additional charges based on the number of adults, suggesting direct confirmation is needed.
• The hotel's location is considered distant from the city center with limited surrounding facilities.
• Some visitors noted uncomfortable mattresses, a lack of basic amenities like toothbrushes, and delays in receiving towel requests.

What guests love

Kuwaiti guests praise the hotel for its good services and strategic location, highlighting the staff's helpfulness and polite demeanor which encourages repeat visits.

• The hotel boasts a strategic location near essential services and key attractions.
• Visitors commend the staff's kindness and refined interactions, with special mentions for certain individuals.
• The property offers a clean and comfortable environment with spacious dining areas and good room service.

Areas to improve

Despite an overwhelmingly positive experience, some Kuwaiti guests expressed disappointment at not being able to extend their stay due to the hotel being fully booked.

• One guest noted an inability to extend their stay due to room unavailability.
• No significant negative feedback regarding services or facilities was reported.

Amenities

• Toilet paper
• Towels
• Slippers
• Toilet
• Free toiletries
• Hairdryer
• Linens
• Wardrobe or closet

Where it is

Samanli Termal Yolu Cad. No:3, 77100 Yalova, Turkey