Yildiz Life Hotel

What Arab guests said

🌍All ArabsSaudisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's strategic location, proximity to the airport and amenities, alongside general cleanliness and comfortable rooms.

• Guests highlight the convenient location near the airport, markets, and beautiful sea views.
• Many commend the cleanliness of rooms and common areas, contributing to a pleasant stay.
• The staff's friendly and cooperative demeanor is often noted as a positive aspect of the guest experience.
• Breakfast is considered good and varied by many, often enjoyed with pleasant views.

Areas to improve

Some Arab guests encounter challenges with room maintenance, food quality, and sound insulation, alongside occasional service issues.

• Guests report room maintenance issues such as malfunctioning air conditioning, water leaks, and non-working appliances.
• Concerns are raised about the variety and quality of breakfast, with comments on missing essential items.
• Poor sound insulation is noted, leading to noise from the road or aircraft.
• Inconsistencies in staff performance or slow response times to requests are mentioned.

What guests love

Saudi guests frequently praise the hotel's strategic location, noting its proximity to the airport and tourist spots, alongside general cleanliness and the helpful service from staff.

• The prime location near the airport and the sea is convenient for access.
• Guests often highlight the cleanliness of rooms and common areas.
• Friendly and professional staff interactions contribute to a pleasant stay.
• Breakfast is generally considered good, sometimes complemented by nice views.

Areas to improve

Some Saudi visitors encountered issues with noise due to the hotel's proximity to the airport or main road, alongside comments regarding room maintenance and breakfast variety.

• Noise from aircraft or traffic is a recurring concern for some guests.
• A common point of feedback is the absence of bidets in bathrooms.
• Certain rooms require maintenance, with issues noted in air conditioning or facilities.
• Breakfast variety is often described as limited or lacking daily changes.

What guests love

Kuwaiti guests appreciate the hotel's convenient location and good value for money, alongside its cleanliness and satisfactory breakfast.

• Kuwaiti visitors highlight the hotel's strategic and convenient location.
• The pricing is considered very reasonable for the services offered.
• A good standard of cleanliness is noted throughout the property.
• Breakfast provides acceptable choices that please most guests.

Areas to improve

Some Kuwaiti guests encountered challenges with room service, facility maintenance, healthy food options, and the reception service level.

• Some guests noted a lack of healthy food choices, such as whole wheat bread and fresh juices.
• There were comments regarding the need for improved maintenance in some room facilities.
• A few visitors pointed out a deficiency in luggage assistance upon check-out.
• Some reception staff were observed to have limited proficiency in Arabic or English.

What guests love

Omani guests appreciate the hotel's convenient location, close to amenities and the airport, and enjoy the delicious and varied breakfast offered.

• The hotel's strategic location provides convenient access to restaurants and essential services.
• Guests found the breakfast offerings to be tasty and diverse.
• The staff's friendly and helpful demeanor was noted positively.

Areas to improve

Some Omani guests encountered issues with room cleanliness and maintenance, alongside concerns about sound insulation and the availability of certain basic amenities.

• Concerns were raised regarding room cleanliness and bathroom leaks.
• Poor sound insulation allowed noise from outside to be noticeable.
• Guests experienced problems with appliances like refrigerators or heaters, and a lack of certain supplies.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Yildiz Plaza Merkez, Cimenli Mevkii No:42, 61000 Trabzon, Turkey