Yusra Apart Otel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainisOmanis

What guests love

Arab guests frequently praise the convenient location of the apartments, noting their proximity to the airport and various services, with special commendation for the staff's helpfulness and dedication.

• Visitors appreciate the staff's friendly demeanor and cooperative attitude in assisting with various needs.
• The convenient location near the airport, markets, and restaurants is highlighted as a major advantage.
• Cleanliness and tidiness of the accommodation are noted as positive factors contributing to guest comfort.
• Many guests value the availability of amenities like a kitchen and washing machine within the apartments.

Areas to improve

Some guests encountered issues with small room sizes and cramped spaces, alongside remarks regarding bathroom maintenance and occasional insufficient air conditioning.

• A number of visitors mention cramped room and bathroom dimensions.
• Bathroom maintenance needs, such as leaks or showerhead issues, are noted.
• Some guests observed inadequate or weak air conditioning in certain rooms.
• Comments were made regarding the absence of daily cleaning services for the apartments.

What guests love

Saudi guests frequently praise the apart-hotel's convenient location, conveniently close to the airport and Arab Street, alongside the warm and helpful service provided by the staff.

• The strategic location offers easy access to the airport and various amenities.
• Staff members are consistently described as friendly and cooperative, with specific individuals often highlighted.
• Apartments are noted for being clean and tidy, with some offering useful facilities.
• The overall quietness of the property contributes to a comfortable stay.

Areas to improve

Some Saudi visitors encountered issues related to cramped room and bathroom sizes, alongside maintenance concerns and deficiencies in certain essential facilities.

• Cramped room and bathroom dimensions are noted in some units.
• There are comments regarding the need for maintenance on facilities like bathrooms and air conditioning.
• Some apartments lack adequate sound insulation, potentially leading to disturbances.
• It is mentioned that certain apartments may not fully match their advertised photos.

What guests love

Emirati guests highlight the helpful and friendly staff at Yusra Apart Otel, noting their good assistance with various needs.

• Guests praised the staff for always being available to offer help.
• Assistance with luggage and late check-in was appreciated.
• Apartments featured useful amenities like a washing machine and full kitchen.
• The accommodation's location is convenient for essential services and the airport.

Areas to improve

A few Emirati guests encountered minor drawbacks during their stay, which did not detract from their overall experience.

• One guest noted the absence of a breakfast facility.
• An unpleasant smell was observed in the elevator.

What guests love

Kuwaiti guests highlight the apartment hotel's vibrant location, proximity to essential services and restaurants, and the helpfulness of staff who ensured a comfortable and pleasant stay.

• The location is very close to groceries, restaurants, and the main street.
• Staff members are cooperative and provide valuable assistance to guests.
• Apartments are clean and fully equipped for daily needs.
• Partial views of the sea and airport add to the appeal.

Areas to improve

Some Kuwaiti guests noted aspects that could be improved, such as the absence of bathroom ventilation fans or the simple standard of the apartments.

• Some bathrooms lack ventilation fans.
• The apartment's furnishing standard is considered simple and modest.
• Views may be of parking areas rather than scenic landscapes.

What guests love

Bahraini guests appreciate the spacious apartments and good location, noting the friendly and supportive staff who readily assist.

• The apartments are noted for their generous size, offering ample space.
• Guests found the location to be convenient and well-situated.
• Staff members are described as friendly and helpful.
• The provided facilities are considered satisfactory for a comfortable stay.

Areas to improve

Some Bahraini visitors encountered issues with bathroom maintenance, inconsistent cleaning services, and unexpected additional charges.

• Concerns were raised regarding bathroom condition, including leaks or missing fixtures.
• Daily cleaning service was not consistently provided.
• Guests mentioned being charged extra for certain items unexpectedly.
• There were comments about the heating system not functioning optimally.

What guests love

Omani guests frequently highlight the apartment hotel's convenient location, close to the airport and various amenities, alongside the staff's welcoming and helpful demeanor.

• The strategic location offers convenient access to the airport, markets, and restaurants.
• Staff members are friendly and cooperative, providing valuable assistance.
• Apartments are well-equipped, offering necessary comfort for stays.
• The general cleanliness of the property is appreciated by visitors.

Areas to improve

Some Omani guests noted inconsistencies in apartment cleaning services, alongside minor issues with maintenance and check-out times.

• Complaints were raised regarding apartments not being cleaned daily or as needed.
• Some visitors experienced issues with room air conditioning or bathroom maintenance.
• The early check-out time at eleven AM was inconvenient for certain guests.

Amenities

• Shared kitchen
• Dining table
• Cleaning products
• Stovetop
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine

Where it is

Gökçedeniz Sokak no 11, 61010 Trabzon, Turkey