Zendy Suite Hotel

What Arab guests said

🌍All ArabsSaudisEmiratis

What guests love

Arab guests frequently praise the attentive service and attentive staff, complemented by a convenient location offering easy access to amenities and transport.

• Visitors highlight the staff's kindness and helpfulness, with specific mentions of their efforts.
• The location is noted as good, being close to shops and public transportation.
• The property's cleanliness is generally appreciated, contributing to a comfortable stay.
• Some guests found the rooms comfortable and offering good value for the price.

Areas to improve

A few guests encountered negative experiences related to management's handling of room arrangements and paid services, leading to dissatisfaction.

• One guest reported poor behavior from the owner and reception regarding room allocation requests.
• Charges for cleaning services were mentioned as an additional cost that caused displeasure.
• A guest noted that their apartment was located in a separate building, not directly affiliated with the hotel.
• One review mentioned that air conditioning was only available in the living area, not in the bedrooms.

What guests love

Saudi guests appreciate the hotel's prime location near essential amenities and public transport, alongside the helpful and welcoming staff.

• Conveniently located close to shops, eateries, and public transport options.
• Staff members are noted for their helpfulness and friendly service.
• Rooms are described as comfortable, offering good value for the price.

Areas to improve

Some guests encountered negative experiences involving poor management response to room change requests and unexpected additional charges.

• Assistance with room changes upon arrival was not provided.
• Extra charges for cleaning services were imposed unexpectedly.
• Air conditioning issues were noted, with units absent in some rooms.

What guests love

Emirati guests appreciated the attentive service and helpful staff, contributing to a comfortable and pleasant stay.

• Visitors praised the overall cleanliness and attention to detail.
• Staff members were commended for their good conduct and readiness to assist.
• The location was noted as convenient, offering easy access to necessary amenities.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Kocatepe Mah. Feridiye Cad. No:115 Beyoglu, Beyoglu, 34437 Istanbul, Turkey