Zümrüt Palas Otel
Hotel in Erciyes, Turkey
7.8
ArabScore
Arab reviewsHow many Arab travelers reviewed this stay — Few, Several, or Many. Shows review volume (how solid the ArabScore is), not the rating.Few reviews
1 / 42
Sleeps 18 17 beds
What Arab guests said
What guests love
Arab guests appreciate the friendly service and convenient location at Zümrüt Palas Hotel, making it a good choice for their stay.
- Staff members are consistently noted for their kindness and helpfulness.
- The hotel's location is convenient and close to key amenities.
- The breakfast offered is considered satisfactory by visitors.
Areas to improve
Some Arab guests encountered issues related to additional costs when modifying their bookings.
- Significant charges were applied for making changes to reservations.
- Pricing for adding an extra person or altering bed types proved problematic.
What guests love
Saudi guests appreciated the hotel's helpful staff and convenient location, contributing to a pleasant stay.
- Saudi visitors noted the staff's friendly and helpful demeanor.
- The hotel's prime location was highlighted as a significant positive aspect.
- Saudi families enjoyed their time at the hotel.
7.8
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Other ratings
Booking 8.1
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Linens
- Terrace
- Refrigerator
- Socket near the bed
- Ski rental on site
- Ski school
- Ski storage
- Tour or class about local culture
- Skiing
- Desk
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Special diet meals (on request)
- Minibar
- Restaurant
- Invoice provided
- Currency exchange
- 24-hour front desk
- Family rooms
- Indoor play area
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Shared lounge/TV area
- Smoke-free property
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car rental
- Soundproof rooms
- Elevator
- Airport shuttle
- Non-smoking rooms
- Room service
Where it is
HİSARCIK MAH.TEKİR YAYLASI KÜME EVLER NO:15, 38210 Erciyes, Turkey
Nearest airport
Kayseri · ~26 km
7.8 Few reviews