Hotel Saranda Butrinti, Affiliated by Meliá
Hotel in Sarandë, Albania
What Arab guests said
What guests love
Arab guests praised the friendly and welcoming staff at Hotel Saranda Butrinti, noting their pleasant demeanor and constant smiles left a very positive impression.
- Staff members were noted for their kindness and welcoming attitude.
- Guests appreciated the attentive service provided by reception staff.
- Many guests felt valued due to the personal attention from the team.
Areas to improve
Some Arab guests encountered challenges with hotel services, including restaurant quality and slow room service, alongside discrepancies in advertised photos.
- The breakfast dining experience was disappointing.
- Slow room service and a malfunctioning coffee machine were noted.
- Hotel photos did not match reality and the property lacked a sea view.
What guests love
Saudi guests highlight the hotel's attentive service, particularly noting an employee named Sejmi who made their stay more enjoyable.
- Staff member Sejmi was praised for providing good service.
- Visitors appreciated the efforts of the hotel's entire team.
- The hotel was described as the best, indicating a positive overall experience.
Areas to improve
Some Saudi visitors experienced disappointment with the hotel's basic services, including dining quality and slow service.
- Guests reported a poor breakfast restaurant experience and a broken coffee machine.
- Slow room service and the absence of an iron in rooms were noted.
- The reception experience was uncomfortable, with hotel photos not matching reality.
- Visitors mentioned the hotel does not overlook the coast as anticipated.
What guests love
Qatari guests appreciated the warm and welcoming atmosphere provided by the hotel staff, particularly at the reception.
- Staff members were noted for being very friendly and welcoming.
- The team's consistent smiles and welcoming demeanor were highlighted.
- Guests found their overall stay experience to be good.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Garden
- Tennis equipment
- Casino
- Tennis court
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Breakfast in the room
Show all amenities (56)
- Bar
- Restaurant
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Soundproof rooms
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Room service
- Bathroom emergency cord
- Wheelchair accessible
- Seasonal
- Adults only
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Kids' pool
- Fitness
- Foot bath
- Spa lounge/Relaxation area
- Spa facilities
- Body scrub
- Body treatments
- Beauty services
- Public Bath
- Hot tub/Jacuzzi
- Massage
- Spa
- Fitness center
- Sauna
Where it is
Rruga Naim Frashëri, 9703 Sarandë, Albania