Mercure Tirana
Hotel in Tirana, Albania
What Arab guests said
What guests love
Arab guests generally found their stay at Mercure Tirana to be pleasant, highlighting the warm hospitality and professional service from the staff.
- Many guests praised the staff's professionalism and consistent welcoming attitude.
- The friendly atmosphere and positive energy in the restaurant during breakfast were appreciated.
- Rooms were described by guests as comfortable and well-appointed.
Areas to improve
Some guests noted an area for improvement in hotel services, particularly regarding assistance with luggage.
- There was a feeling of disappointment regarding the lack of luggage assistance upon arrival.
- Guests expected a higher level of support in a luxury hotel setting.
What guests love
Saudi guests found the hotel rooms to be good, contributing to an overall satisfactory stay.
- The rooms were well-appointed and provided a comfortable experience.
- The hotel generally offered a good stay for visitors.
- Some guests appreciated the services provided.
Areas to improve
Some Saudi visitors expressed disappointment regarding the lack of luggage assistance, which was unexpected for a luxury hotel.
- The absence of assistance with luggage upon arrival was noted.
- There was an expectation for better service in handling heavy bags.
- Guests hope for improvements in this particular service.
What guests love
Emirati guests commend the hotel staff's professionalism and warm hospitality, finding everyone helpful and welcoming throughout their stay.
- Staff interactions were marked by kindness and attention to detail.
- The team provided professional and valuable assistance.
- A welcoming atmosphere contributed to a comfortable stay.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
Show all amenities (49)
- Outdoor furniture
- Terrace
- Garden
- Desk
- Flat-screen TV
- Satellite channels
- TV
- Kids' meals
- Snack bar
- Bar
- Restaurant
- Invoice provided
- Baggage storage
- 24-hour front desk
- Dry cleaning
- Laundry
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle service
- Designated smoking area
- Air conditioning
- Soundproof
- Packed lunches
- Heating
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
- Toilet with grab rails
- Wheelchair accessible
- Fitness center
Where it is
29 NENTORI STREET, 1000 Tirana, Albania