PalmaNova Resort
Resort in Tirana, Albania
What Arab guests said
What guests love
Arab guests found the resort to be a wonderful place for relaxation, highlighting its comprehensive services and friendly staff who contribute to a memorable stay.
- Visitors appreciated the resort's cleanliness and pleasant ambiance, noting the availability of good facilities like restaurants and pools.
- The reception team received particular praise for their welcoming nature and helpfulness, going the extra mile for guests.
- Guests enjoyed the spacious grounds and private parking, valuing the tranquil setting away from the city's hustle.
Areas to improve
Some Arab guests noted minor inconveniences regarding essential room amenities and operational aspects of their stay.
- A few visitors mentioned a lack of basic toiletries such as tissues, toothpaste, and toothbrushes in their rooms.
- Concerns were raised about bathroom ventilation and weak shower drainage leading to water accumulation.
- Some guests found the location to be somewhat distant from the city center, and noted that some furnishings appeared aged.
What guests love
Saudi guests found the resort to be a pleasant stay, highlighting the friendly and helpful staff, along with good facilities suitable for families and couples.
- The reception staff provides attentive service that exceeds expectations.
- Rooms are spacious and clean, with staff noted for their kindness.
- The resort offers good amenities like a pool and children's play area.
- Ample private parking is available for guests.
Areas to improve
Saudi visitors noted the resort's distance from the city center and mentioned minor issues with room amenities and maintenance.
- Bathrooms lack exhaust fans, and the location is a bit far from the city.
- Some bed sheets appeared old and showed signs of wear.
- Water drainage in the shower area was slow, causing some pooling.
- A few guests experienced system issues during the payment process.
What guests love
Kuwaiti guests found the resort to be a cozy place, appreciating the good restaurants and the welcoming nature of the staff.
- The staff's reception and welcome were noted positively.
- The resort's restaurants offer good dining experiences.
- Guests enjoyed the cozy atmosphere of the hotel.
Areas to improve
Kuwaiti visitors pointed out a lack of basic room amenities and expressed concerns regarding restaurant service and pricing.
- Rooms were noted to be missing essential items like tissues and dental kits.
- Restaurant staff were perceived as inattentive, leading to slow service.
- Prices were considered high relative to the services provided.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Guest bathroom
- Bathtub or shower
- Slippers
- Private bathroom
Show all amenities (60)
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
- Shower
- Landmark view
- Garden view
- View
- Outdoor fireplace
- Picnic area
- Garden
- Dryer
- Socket near the bed
- Clothes rack
- Live music/Performance
- Kids' club
- Playground
- Flat-screen TV
- Telephone
- TV
- Coffee house on site
- Wine/Champagne
- Kids' meals
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Outdoor play equipment for kids
- Books, DVDs or music for children
- Daily housekeeping
- Ironing service
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Shuttle service
- Grocery deliveries
- Hypoallergenic
- Air conditioning
- Hypoallergenic room available
- Wake-up service
Where it is
Autostrada Tiranë - Elbasan Autostrada Re Tr El km6, 1037 Tirana, Albania