Te Stela Resort & SPA
Tirana, Albania
What Arab guests said
What guests love
Arab guests appreciated the high level of cleanliness and attentive service at the resort, noting prompt issue resolution and attention to guest comfort.
- Rooms were consistently kept clean and tidy daily.
- Issues were handled effectively and swiftly, enhancing guest satisfaction.
- Resort facilities, including massages, were of good quality and reasonably priced.
- The children's playground was fantastic and well-suited for families.
Areas to improve
Some Arab guests encountered challenges with essential services, such as a lack of luggage assistance or non-functional air conditioning, alongside comments on breakfast quality and resort location.
- A lack of assistance with luggage was noted, particularly for guests needing extra support.
- Some visitors reported issues with non-working air conditioning and uncomfortable beds.
- Breakfast offerings were repetitive, and some facilities lacked basic amenities.
- The resort's location was mentioned as being in an industrial area.
What guests love
Omani guests appreciated the spacious rooms and the enjoyable children's play facilities, alongside the friendly and cooperative staff.
- Rooms are generously sized, comfortably accommodating families.
- The children's playground is a fantastic feature.
- Staff members are noted for their welcoming and helpful demeanor.
Areas to improve
Some Omani visitors encountered issues with the resort's location, repetitive breakfast offerings, and challenges with room maintenance and service quality.
- The resort's location is situated in an industrial area.
- Breakfast was poor and repetitive, with missing basic items.
- There were problems with air conditioning and uncomfortable beds.
- Service was not helpful, and the price was considered high for the value received.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (60)
- Wardrobe or closet
- BBQ facilities
- Terrace
- Garden
- Dryer
- Refrigerator
- Live music/Performance
- Happy hour
- Playground
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Fruit
- Wine/Champagne
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Bar
- Minibar
- Restaurant
- Public transit tickets
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Baby safety gates
- Outdoor play equipment for kids
- Indoor play area
- Daily housekeeping
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
Where it is
Autostrada Tiranë - Durrës, km 7, 1000 Tirana, Albania