Avenue Hotel Baku by Smart
Hotel in AZ1029 Baku, Azerbaijan
What Arab guests said
What guests love
Arab guests frequently praise the hotel's friendly and professional staff, often highlighting their helpfulness and room upgrade offers. Many find the rooms spacious and comfortable, appreciating the general cleanliness and good value for their stay.
- Guests commend the welcoming and cooperative nature of the staff, with specific mentions of attentive service.
- Rooms are described as spacious and clean, with some offering amenities like bathtubs.
- The hotel is noted for providing good value, with occasional room upgrades being a positive aspect.
- Some guests found the location convenient, particularly its proximity to the airport or ease of city access.
Areas to improve
Some guests noted the hotel's distance from main tourist attractions and found breakfast options to be limited or inconsistent. Concerns were also raised regarding cleanliness in certain areas, room maintenance, and air conditioning issues.
- The hotel's location is mentioned as being distant from key tourist spots, necessitating taxi use.
- Several guests found the breakfast offerings lacking in variety or quality, with some noting food running out.
- Comments included observations about cleanliness issues in rooms or furnishings, and unpleasant corridor odors.
- Some experienced discomfort due to air conditioning problems or the inability to open windows, leading to room temperature issues.
What guests love
Saudi guests appreciate the hotel for its cooperative and friendly staff, noting the spacious and comfortable rooms that provide a peaceful stay.
- Guests praise the staff's good demeanor and prompt responsiveness to requests.
- Rooms are noted for their spaciousness and comfortable size, offering a quiet environment.
- The hotel's location is considered good, particularly its proximity to the airport.
Areas to improve
Some Saudi visitors noted areas needing cleanliness improvement, along with limited breakfast options and occasional weak internet service.
- Comments were made regarding the cleanliness level in bathrooms and older furnishings in some rooms.
- Some guests found breakfast options to be limited or not entirely suited to Arab tastes.
- Weak internet service within the hotel was reported by some.
What guests love
Emirati guests found the hotel to be a pleasant stay, highlighting the good service and well-maintained rooms, complemented by a satisfying breakfast experience.
- Rooms are kept clean and well-maintained, with toiletries replenished promptly.
- The breakfast offers a good variety of options to suit different preferences.
- Staff are friendly and helpful, assisting with practical needs like taxi arrangements.
- The location is convenient for getting around and exploring the city.
Areas to improve
Some Emirati guests encountered issues related to room comfort and service quality, which impacted their overall experience.
- Concerns were raised about room temperature control and stuffiness due to deactivated air conditioning.
- Minor points were noted regarding the completeness of bathroom amenities and TV quality.
- Some feedback mentioned limited hot food options or quality concerns at breakfast.
- Guests reported slow Wi-Fi speeds and instances of uncleanliness with provided items.
What guests love
Kuwaiti guests appreciated the personal service from the hotel manager, noting his good character and helpfulness, with some also highlighting the spaciousness of the suites and the bathtub.
- The hotel manager provided good personal service.
- Suite room sizes were good.
- The bathtub was a positive feature.
Areas to improve
Some Kuwaiti visitors encountered issues with essential services, noting weak internet connectivity, a poor restaurant experience, and problems with the air conditioning system.
- Internet service was very weak.
- The restaurant quality was unsatisfactory.
- The air conditioning system produced excessive heat.
What guests love
Omani guests found the hotel to be a comfortable and pleasant stay, appreciating the friendly service and overall pleasant atmosphere.
- Rooms are spacious and comfortable, contributing to an enjoyable stay.
- Staff members are very welcoming and show great respect.
- Breakfast is good and meets expectations.
- Some guests received room upgrades during their visit.
Areas to improve
A minor point raised by Omani visitors was the hotel's distance from key event locations.
- The hotel's location is somewhat distant from event areas.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Wine/Champagne
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Baggage storage
Show all amenities (33)
- Express check-in/out
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Grocery deliveries
- Designated smoking area
- Air conditioning
- Heating
- Packed lunches
- Elevator
- Airport shuttle
- Non-smoking rooms
- Room service
Where it is
Haydar Aliyev avenue 96A Строение, AZ1029 Baku, Azerbaijan