Graaf Hotel
Hotel in AZ1030 Baku, Azerbaijan
What Arab guests said
What guests love
Guests praise the hotel's convenient location near essential services and highlight the high standards of cleanliness and daily room upkeep.
- Staff members are commended for their cooperative and professional approach to guest assistance.
- Rooms are noted for being spacious, featuring comfortable furnishings and effective air conditioning.
- The proximity to nearby amenities like shops, restaurants, and parking facilities is valued.
Areas to improve
A few guests encountered issues with room cooling or received inappropriate requests from some staff members.
- Some noted that the air conditioning in certain rooms was warm and required checking.
- There was a mention of informal requests for tips in exchange for room cleaning services.
- One guest pointed out minor noise disturbance from a nearby train.
What guests love
Saudi visitors appreciate the hotel's prime location, close to essential services and amenities, alongside the high standards of cleanliness throughout the property and rooms.
- The hotel boasts a strategic location near important facilities like shops and banks.
- Saudi families commend the elevated cleanliness levels in rooms and public areas.
- Guests praise the respectful and friendly interactions with reception staff and all employees.
- Rooms are noted as spacious, furnished with new, comfortable items, and featuring effective air conditioning.
Areas to improve
Some Saudi visitors encountered minor disturbances from train noise, while others noted that the air conditioning in certain rooms was warm and required an initial check.
- A few guests experienced noise disturbances from nearby train activity.
- Some rooms had air conditioning issues, requiring early checks for cooling effectiveness.
- One guest mentioned an issue with a curtain blocking sunlight.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Guest bathroom
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Shared bathroom
Show all amenities (60)
- Bathrobe
- Hairdryer
- Linens
- Wardrobe or closet
- View
- Outdoor fireplace
- Sun deck
- Terrace
- Electric kettle
- Socket near the bed
- Fold-up bed
- Clothes rack
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local culture
- Walking tours
- Nightclub/DJ
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Pay-per-view channels
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Child safety socket covers
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
Where it is
Hasanoglu Street 15, AZ1030 Baku, Azerbaijan