Hillmond Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and the friendly, cooperative staff, highlighting the high standards of cleanliness and comfort.

• Guests appreciate the staff's helpfulness and polite interactions.
• The property's cleanliness is consistently noted as a significant positive aspect.
• The hotel offers a peaceful and comfortable environment for stays.
• Some reviews mention a good quality breakfast.

Areas to improve

Some Arab guests encountered issues with room quality and facilities, alongside comments regarding the location and unexpected service charges.

• Concerns were raised about room cleanliness, including odors and stains, and water-related issues like AC leaks or poor bathroom drainage.
• Several visitors noted the hotel's distance from attractions or discrepancies between advertised images and reality.
• Inadequate soundproofing between rooms was mentioned as a disturbance.
• A few guests expressed dissatisfaction with the value for money or unexpected additional fees.

What guests love

Saudi guests frequently praise the hotel's high standards of cleanliness and good organization, with special commendation for the friendly and cooperative staff who strive to assist.

• The overall cleanliness and tidiness of the premises are appreciated.
• Staff members are noted for their polite and professional demeanor, providing attentive service.
• The hotel offers good value for the money spent.
• Some visitors mentioned that the food provided was good.

Areas to improve

Some Saudi guests encountered challenges related to the hotel's location, being distant from attractions, alongside issues with facilities such as bathroom water leakage or poor sound insulation between rooms.

• The hotel's location is considered distant from main tourist areas by some visitors.
• Facility issues like water drainage problems or air conditioning leaks were noted.
• Some guests reported poor sound insulation between rooms.
• A few individuals mentioned negative experiences concerning service or financial dealings.

What guests love

Emirati guests commend the friendly service and cooperation from hotel staff, who ensured a comfortable and pleasant stay.

• Emirati visitors praise the property's cleanliness and calm atmosphere.
• Staff are thanked for their kindness and assistance with various needs.
• Guests appreciate the convenient location near essential amenities.
• The quality of the breakfast is noted positively.

Areas to improve

While the overall experience was positive, some Emirati guests noted that check-in staff were not always welcoming and prices were slightly high.

• A few Emirati visitors experienced an unwelcoming reception during check-in.
• Some guests felt the price was a bit high for the value received.

What guests love

Kuwaiti guests found their stay at the hotel to be good, appreciating the overall cleanliness and prompt service.

• Pleasant interactions with staff.
• Clean rooms and facilities.
• Efficient and quick service delivery.

Areas to improve

Some Kuwaiti guests encountered issues with room cleanliness and maintenance, which detracted from their overall experience.

• Visible stains on the carpet.
• Unpleasant odor in the bathroom.
• Inconsistent daily room cleaning.

What guests love

Omani guests found the hotel comfortable, appreciating the friendly service and convenient location.

• Staff members were helpful and provided valuable assistance.
• Cleanliness of the rooms and common areas was good.
• The breakfast offered was delicious.
• The hotel's location was convenient for exploring.

Areas to improve

A few Omani guests noted minor issues concerning the bathrooms.

• There were some comments regarding the condition of the bathrooms.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

6 Badamdar şossesi 6, Sabayil , AZ1000 Baku, Azerbaijan