Hilton Garden Inn Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently praise the hotel's attentive service and the staff's welcoming demeanor, highlighting the cleanliness of rooms and facilities as a significant positive aspect.

• Visitors commend the staff's warm reception and attention to guest comfort.
• The breakfast is noted as good, offering a satisfactory variety of choices.
• The hotel's convenient location near key attractions is a recurring positive point.
• Rooms are described as clean and comfortable, contributing to a pleasant stay.

Areas to improve

Some Arab guests encountered issues regarding room and bathroom size, alongside service-related challenges such as delayed check-in or unclear booking details.

• A few visitors noted the compact size of rooms and bathrooms, with limited storage space.
• Instances of insufficient luggage assistance upon arrival and departure were mentioned.
• Some bathrooms were reported to have an unpleasant odor.
• Families experienced discrepancies with meal charges for children despite booking inclusions.

What guests love

Saudi guests found Hilton Garden Inn Baku to be a pleasant stay, highlighting its commendable cleanliness and attentive service standards.

• Guests appreciated the staff for their welcoming nature and consistent helpfulness.
• The quality and variety of breakfast offerings were noted positively.
• Visitors expressed satisfaction with the hotel's overall cleanliness.
• The hotel's convenient location was also a point of praise for many.

Areas to improve

A few Saudi visitors encountered challenges related to access, primarily due to ongoing roadworks near the hotel.

• One guest mentioned road construction and closures affecting the hotel's entrance.
• A visitor noted that their room window was fixed and could not be opened.

What guests love

Emirati guests frequently praise the Hilton Garden Inn Baku for its welcoming staff and clean, comfortable accommodations, noting the good amenities that enhance their stay.

• Staff members are consistently described as friendly, helpful, and providing attentive service.
• Rooms are noted for being clean and well-equipped, with convenient parking available.
• Guests appreciate the pleasant ambiance and proximity to city attractions.
• The breakfast offering received positive mentions.

Areas to improve

Some Emirati guests encountered issues with room size and storage, alongside operational concerns such as delayed check-ins or air conditioning problems.

• Certain rooms are perceived as small with insufficient storage, posing challenges for multiple guests.
• Occasional operational issues included delayed room access or malfunctioning air conditioning systems.
• A lack of luggage assistance upon arrival and departure was noted by some.
• Unexpected charges for children's meals caused disappointment for one family.

What guests love

Kuwaiti guests found their stay at Hilton Garden Inn Baku to be pleasant, highlighting the hotel's modern facilities and attentive service.

• Kuwaiti visitors appreciated the helpful staff who provided valuable assistance.
• Guests noted the hotel is new, offering a good stay experience.
• Kuwaiti families expressed satisfaction with their visit and a desire to return.

Areas to improve

While Kuwaiti guests enjoyed their stay, some pointed out one area for improvement at the hotel.

• A few Kuwaiti visitors suggested enhancing the variety of food options available.

What guests love

Qatari guests expressed satisfaction with their stay at Hilton Garden Inn Baku, highlighting the comfort and attention to detail that made their visit pleasant.

• The hotel team provided attentive service with notable attention to detail.
• Hospitality was warm and welcoming, contributing to a comfortable experience.
• Many visitors found everything to be satisfactory during their stay.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Serabski street 657, Nasimi, AZ1007 Baku, Azerbaijan