Jupiter -ZamZam-Madinah Halal Hotels Group

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location and proximity to key attractions, alongside the staff's friendly and helpful service.

• The hotel boasts a prime location, offering convenient access to numerous tourist spots and essential amenities.
• Guests commend the staff for their kindness and cooperation, with specific mentions for their dedicated efforts.
• Rooms are noted as clean and comfortable, providing good value for the rate paid.
• The overall cleanliness and attention to detail of the property are appreciated.

Areas to improve

Some guests noted areas for improvement regarding breakfast variety and quality, alongside minor issues with soundproofing or in-room amenities.

• The breakfast menu is often described as repetitive, with a suggestion for more variety.
• A few guests mentioned that the rooms could benefit from better soundproofing.
• The absence of certain amenities, like coffee makers or microwaves, was noted by some.
• Occasional minor technical issues in rooms or inaccuracies on map locations were reported.

What guests love

Saudi guests found the Jupiter ZamZam hotel to offer attentive service with friendly staff, contributing to a generally pleasant stay.

• Many visitors praised the staff for being very helpful and welcoming.
• The cleanliness of rooms and facilities was noted as very good and tidy.
• The convenient location and proximity to essential amenities were highlighted as a positive aspect.
• Guests expressed satisfaction with the quality of dining and services provided.

Areas to improve

A few Saudi visitors encountered a negative experience involving the conduct of a reception staff member, which impacted their overall impression.

• An attempt at deception by a reception employee regarding a food order was reported.
• One guest felt uncomfortable due to staff interference with the hotel's rating process.

What guests love

Emirati guests praise the hotel's prime location, proximity to attractions and amenities, and the comfortable atmosphere complemented by friendly staff service.

• convenient location near the beach, boulevard, and shops.
• Great reception and service from helpful staff members.
• Rooms are clean, comfortable, and offer good value.
• Easy access to nearby restaurants and convenience stores.

Areas to improve

Some Emirati guests noted areas for improvement regarding breakfast, with mentions of soundproofing issues and some facilities needing updates.

• Breakfast offerings require more variety and improvement.
• Soundproofing between rooms was a concern for some.
• Certain furniture and carpets appear dated and could be refreshed.
• WiFi connection was occasionally weak.

What guests love

Kuwaiti guests found the hotel to be a comfortable and well-located option, appreciating the pleasant room ambiance and nice views from the restaurant.

• Rooms are comfortable and provide a pleasant stay.
• Staff members are kind and offer great service.
• The hotel boasts a great location with nice views.
• It is noted as a family-friendly hotel.

What guests love

Bahraini guests appreciated the hotel's convenient location near attractions and the friendly, helpful staff.

• The hotel boasts a prime location, offering easy access to key landmarks.
• Staff members are welcoming and provide valuable assistance.
• Rooms are spacious and clean, ensuring a comfortable stay.
• Convenient free parking is available nearby.

Areas to improve

Some Bahraini visitors encountered issues with inaccurate Google Maps directions and slow hotel responses, alongside suggestions for breakfast improvement.

• The hotel's location on Google Maps was inaccurate, leading to incorrect routes.
• There were instances of slow responses from the property to guest queries.
• Breakfast offerings could be enhanced to better meet guest expectations.
• Minor maintenance issues, such as with toilet flush mechanisms, were noted.

What guests love

Omani guests found their stay at the hotel to be very good, with the location being a particular highlight that exceeded expectations.

• The hotel's prime location was praised by Omani visitors.
• Overall experiences were very positive, meeting and exceeding guest expectations.
• Groups and couples enjoyed their stays, finding the hotel to be a good choice.

Amenities

• Toilet paper
• Towels
• Bidet
• Bathtub or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer

Where it is

Sebail Rayonu, N. Qurban Abbasov küçesi, Ev: 24, Sabayil , Baku, Azerbaijan