LakeSide Hotel & Spa

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainisOmanis

What guests love

Arab guests frequently praise the friendly service and helpful staff, contributing to an enjoyable stay, alongside high levels of cleanliness and a peaceful atmosphere.

• Visitors commend the staff's kindness and constant readiness to assist, leaving a positive impression.
• The cleanliness of rooms and common areas is highlighted as a significant positive aspect.
• Many appreciate the tranquility and natural beauty of the location, particularly the surrounding gardens.
• Rooms are noted as spacious and comfortable, with some guests enjoying features like heated bathroom floors.

Areas to improve

Some guests encounter challenges regarding the variety and quality of breakfast, alongside minor issues with maintenance and essential services.

• A number of visitors mention that breakfast options are limited or lack desired variety.
• Some notes point to a need for bathroom maintenance or non-functional facilities like steam rooms.
• A few guests find the hotel's location distant from tourist centers, necessitating private transport.
• Minor room issues are noted, such as weak air conditioning or the absence of certain basic amenities.

What guests love

Saudi guests find LakeSide Hotel & Spa to be a comfortable and tranquil retreat, with friendly staff and a pleasant location enhancing their stay.

• The staff's politeness and helpfulness, particularly those who speak Arabic, are frequently praised.
• Guests appreciate the hotel's cleanliness and attractive design, noting spacious and comfortable rooms.
• The traditional breakfast is highlighted as delicious, complementing the hotel's peaceful setting.
• Complimentary room upgrades and amenities like the pool are well-received by visitors.

Areas to improve

While Saudi guests generally enjoy their stays, some noted areas for improvement, particularly concerning Wi-Fi service and breakfast offerings.

• Communication challenges arise due to limited English or Arabic proficiency among some staff members.
• Breakfast options are described as limited or lacking variety by some visitors.
• The Wi-Fi service is occasionally reported as weak or experiencing interruptions.
• Certain facilities like the sauna and steam room were out of order, and some rooms lacked basic amenities.

What guests love

Emirati guests appreciate the hotel's tranquil setting, highlighting its cleanliness, beautiful gardens, and spacious, comfortable rooms that ensure a pleasant stay.

• Visitors praise the cleanliness and attractive design of the rooms and public areas, noting the generous space.
• The hotel's prime location near the lake is frequently commended as an ideal spot for relaxation.
• Many guests enjoy the delicious breakfast and the friendly, helpful staff who contribute to a welcoming atmosphere.
• Facilities such as the indoor pool and children's play area are noted as valuable additions, particularly for families.

Areas to improve

Some Emirati guests noted areas for improvement, including breakfast variety and certain amenities, alongside concerns about the hotel's food pricing.

• A few visitors mentioned that breakfast options were limited and did not meet buffet expectations.
• The pricing for food and beverages within the hotel was considered high, prompting guests to dine elsewhere.
• Some guests reported a lack of basic toiletries like toothbrushes or the absence of a bidet in the bathroom.
• There were comments indicating that room cleaning was not consistently thorough on occasion.

What guests love

Kuwaiti guests appreciate the hotel's peaceful and comfortable atmosphere, along with its cleanliness and the staff's welcoming demeanor.

• Staff members are consistently friendly and smiling.
• Rooms are spacious, clean, and furnished with new items.
• The location is quiet, comfortable, and easy to access.
• Restaurant staff interactions are notably polite and kind.

Areas to improve

Some Kuwaiti guests noted the breakfast buffet's simplicity and lack of variety, alongside comments regarding sound insulation and hot water temperature.

• The breakfast buffet is simple and not varied.
• Hot water in the bathroom is not sufficiently hot.
• There is limited soundproofing between rooms.
• Nearby shops are distant and require a car.

What guests love

Bahraini visitors found the hotel to be a pleasant and clean environment, highlighting the very helpful and friendly staff.

• The accommodation is spacious and very clean.
• Staff members are notably welcoming and cooperative.
• The breakfast offered was good.
• Recommended for families.

Areas to improve

A few guests mentioned that the hotel's location is somewhat distant from the lake, with dark roads at night, and noted the presence of ants in the bathrooms.

• The location is a bit far from the lake, and roads are dark at night.
• Ants were observed in the bathroom.
• There is a need for more frequent bathroom maintenance and cleaning.

What guests love

Omani guests praise the attentive service and attention to detail at LakeSide Hotel & Spa, highlighting friendly staff and a peaceful location that offers a relaxing atmosphere.

• Guests frequently mention the staff's dedication and helpfulness, with special thanks to individuals for their good service.
• The cleanliness of the rooms and facilities is consistently noted as a positive aspect.
• Many visitors enjoyed the varied and tasty breakfast options, appreciating the hotel's pleasant and calm environment.
• The hotel's garden is described as a beautiful and comfortable space, suitable for families.

Areas to improve

Some Omani guests encountered challenges related to the hotel's location away from the city, alongside comments on certain room amenities and staff interaction experiences.

• A few guests noted that the hotel's location requires private transportation for convenient city access.
• Comments were made regarding the need for bathroom maintenance and discrepancies with advertised room features.
• Some visitors felt the staff interactions were occasionally dry and lacked warmth.

Amenities

• Garden
• Fruit
• Wine/Champagne
• Bar
• Restaurant
• Shuttle service
• Daily housekeeping
• Private check-in/out

Where it is

28 May Nohurqislaq, AZ3632 Gabala, Azerbaijan