Modern Hotel Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently highlight the hotel's spacious and clean rooms, along with the helpfulness and friendly demeanor of the staff.

• Rooms are consistently noted for their generous size and cleanliness, contributing to a pleasant stay.
• Staff members are often praised for their welcoming attitude and readiness to assist guests.
• The hotel is considered good value for money, benefiting from a convenient location near amenities.
• Some guests found the breakfast offerings to be satisfactory and enjoyable.

Areas to improve

Recurring issues reported by guests include problems with air conditioning functionality, breakfast quality, and occasional concerns regarding maintenance and cleanliness.

• Numerous guests experienced issues with the air conditioning, noting it was not working effectively or was unavailable.
• The breakfast selection and quality did not meet the expectations of many visitors.
• Concerns were raised about the cleanliness of certain items like carpets, and some facilities requiring maintenance.
• Several guests mentioned unstable or poor Wi-Fi signal strength within their rooms.

What guests love

Saudi visitors appreciate the hotel's convenient location near essential amenities and the friendly, helpful service provided by the staff.

• The location is well-situated, close to shops, restaurants, and parks, offering easy access.
• Guests noted the efficient check-in/out process and the welcoming attitude of the staff.
• Rooms are described as spacious, comfortable, and clean, offering good value for money.
• Breakfast is considered decent and a good start to the day.

Areas to improve

Some Saudi visitors encountered issues with facility maintenance, particularly the air conditioning, alongside concerns regarding cleanliness and noise insulation.

• Air conditioning performance was a recurring issue, with units described as weak or non-functional.
• Cleanliness concerns were raised, including older carpets and occasional smoke odors in hallways.
• Room insulation was noted as poor, leading to audible noise from adjacent rooms.
• Breakfast options were limited, with some guests mentioning a lack of refills.

What guests love

Emirati guests appreciated the spacious and clean rooms, noting that the ample space provided extra comfort during their stay.

• Rooms are generously sized and kept clean for a comfortable stay.
• Staff members are friendly and helpful, offering assistance when needed.
• The hotel is considered good value for the money spent.
• The location is convenient, with easy access to nearby restaurants and shops.

Areas to improve

Many Emirati guests encountered recurring issues with non-functional air conditioning in some rooms, alongside poor internet service.

• Air conditioning problems were noted, with units being non-operational or ineffective in several rooms.
• Wi-Fi and internet signal stability were frequently reported as weak within the rooms.
• The breakfast offerings did not meet the expectations of many visitors.
• Some facilities require maintenance, such as water leaks or dated furnishings.

What guests love

Kuwaiti guests expressed overall satisfaction with their stay at the hotel, noting a pleasant experience that led to repeat visits.

• Visitors appreciated all aspects of their accommodation.
• They highlighted enjoyable and recurring stays at the hotel.
• Valuable assistance from the reception staff was specifically mentioned.

What guests love

Omani guests appreciate the comfort of the hotel's spacious rooms, alongside high cleanliness and friendly staff service.

• Generous room sizes are well-suited for families.
• The hotel's cleanliness is noted positively.
• Prompt and pleasant assistance from some staff members.

Areas to improve

Some Omani visitors noted a need to enhance breakfast options, while others experienced service delays and noise disturbances.

• Breakfast offerings could benefit from improvement.
• Delays were experienced in fulfilling certain requests, like room upgrades.
• Some noise disturbances occurred late at night.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Mirali Gashgai Street 188, AZ1000 Baku, Azerbaijan