Passage Hotel & Apartments
Hotel in Baku, Azerbaijan
What Arab guests said
What guests love
Guests appreciate the hotel's convenient location and the cleanliness and comfort of the rooms, with special thanks for the helpfulness and attentive service from some staff members.
- The hotel boasts a strategic location that is easy to access.
- Rooms are clean and comfortable, offering a pleasant stay.
- Guests commend the helpfulness and readiness of the staff to assist.
- Certain staff members provide attentive service and attentive care.
Areas to improve
Some guests encountered a negative experience due to a lack of cleanliness, facility issues, and incomplete services requiring special requests.
- Concerns were raised about the cleanliness of the premises and facilities, with unpleasant odors noted.
- Guests experienced issues with doors and refrigerators, and toiletries were not readily available.
- Beds were uncomfortable and breakfast offerings were limited.
- Prices were considered high relative to the quality of services provided.
What guests love
Saudi guests found the hotel's location convenient for access, noting clean and comfortable rooms. They also appreciated the helpfulness and readiness of some staff members to assist.
- The hotel boasts a convenient and accessible location.
- Rooms are noted for their cleanliness and comfort.
- Some staff members are helpful and ready to assist.
- attentive service was provided by some reception and restaurant staff.
Areas to improve
Some Saudi visitors encountered a negative experience due to the place being small and unclean, with issues in bathrooms and furniture, alongside a lack of basic services like toiletries and ice.
- The space is small, unclean, and has unpleasant odors.
- Bathrooms had malfunctions and broken fixtures.
- Services were incomplete and required special requests.
- Some doors and refrigerators were faulty and inefficient.
- Breakfast was limited and beds were uncomfortable.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Free Wifi
- Airport shuttle
- Private Parking
- Spa and wellness center
- Family rooms
- Non-smoking rooms
- Restaurant
- Tea/Coffee Maker in All Rooms
Show all amenities (10)
- Bar
- Breakfast
Where it is
8c Islam Safarli Street, 1005 Baku, Azerbaijan