Qafqaz Resort Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the resort's stunning location and beautiful natural views, offering a peaceful and relaxing experience.

• The prime location provides lovely views of the surrounding nature.
• Some guests appreciated the spacious and comfortable rooms.
• Staff interactions were noted as friendly and helpful by some.
• The overall tranquility makes it an ideal place for relaxation.

Areas to improve

Many Arab guests encountered maintenance challenges, reporting issues with facilities and outdated furnishings.

• Complaints were frequent about needing to use facilities at another branch, causing inconvenience.
• Guests reported malfunctions with amenities like TVs, phones, and air conditioning.
• Some guests noted the poor condition of furniture, old rooms, and cleanliness issues.
• Room service availability is limited or non-existent, with few staff members at night.

What guests love

Saudi visitors frequently praise the resort's prime location and stunning views, along with the spacious rooms and villas that offer comfort and tranquility.

• The strategic location offers great views and proximity to services.
• Rooms and villas are noted for their spaciousness and peaceful atmosphere.
• Staff interactions and service were appreciated by many families.
• Some guests highlighted the reasonable price and available security.

Areas to improve

Some Saudi visitors encountered challenges with outdated facilities and worn furniture, alongside issues with essential services like internet and maintenance.

• Furniture is old and worn, with some rooms lacking basic maintenance.
• Frequent problems with weak internet and facility upkeep, such as bathrooms.
• Accessing certain amenities like breakfast required additional transportation.
• Inconsistent room cleanliness and missing amenities were noted.

What guests love

Emirati guests appreciate the hotel's prime location amidst stunning nature, offering beautiful mountain and river views, making it an ideal spot for relaxation.

• Visitors praise the property's cleanliness and spacious rooms, particularly suites that provide comfort and lovely vistas.
• Some staff members are highlighted for their friendly service and consistent assistance to guests.
• The hotel is considered a good choice for those seeking tranquility and a break from daily life.

Areas to improve

Emirati guests encountered challenges with limited services, noting a lack of room service and varied activities, alongside some facility issues.

• The absence of room service and late-night dining options was noted, with limited staff availability during night hours.
• Accessing certain amenities, like the swimming pool, was inconvenient as it was located off-site.
• Some visitors reported technical issues in rooms, such as air conditioning or poor internet connectivity, and missing basic supplies.

What guests love

Kuwaiti guests appreciate the hotel's tranquil location, contributing to a pleasant stay.

• The resort boasts a distinguished and quiet location.
• The hotel offers a relaxing atmosphere.
• Kuwaiti visitors praise the overall peacefulness of the property.

Areas to improve

Some Kuwaiti guests encountered issues with room maintenance and a lack of responsiveness to their requests.

• The TV and safety box were not repaired after reporting the malfunction.
• There was a slow response to guest requests concerning maintenance.
• Some visitors reported that their immediate needs were not met.

What guests love

Omani visitors appreciate the hotel's prime location, offering convenient access to essential facilities and services.

• The overall location of the hotel is considered a key strength.
• Some guests noted the quality of the buffet and the available sauna.
• The place is seen as family-friendly and close to attractions.

Areas to improve

Some Omani visitors encountered cleanliness issues, with problems noted in sanitary facilities and non-functional appliances.

• The general cleanliness of the hotel was not up to standard.
• Issues were observed with the television and telephone in the rooms.
• Customer service and staff interaction were unsatisfactory for some.
• Bathrooms were in poor condition and required maintenance.

Amenities

• Toilet paper
• Bathtub or shower
• Toilet
• Hairdryer
• Shower
• Wardrobe or closet
• View
• Picnic area

Where it is

Gabala District, AZ1030 Gabala, Azerbaijan