Qusar Qala Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests appreciate the tranquil location and the beautiful natural surroundings, highlighting the peace and relaxation offered by the forest setting.

• The location amidst nature and forests provides a very calm and relaxing atmosphere.
• Staff interactions are friendly and cooperative, offering good service to guests.
• The place is suitable for relaxation and enjoying fresh air and natural scenery.
• Some guests praised the aesthetic design of the huts and green spaces.

Areas to improve

The hotel faces criticism regarding general cleanliness, particularly in rooms and facilities, alongside issues with maintenance in certain areas.

• Cleanliness in rooms, bathrooms, and linens requires noticeable improvement.
• Some facilities, like the children's playground, need maintenance and updates.
• Internet service is weak in most areas, causing inconvenience to guests.
• Breakfast lacks variety and the quality expected by some visitors.
• Some guests noted the location's distance from external services and the need for a private car.

What guests love

Saudi guests appreciate the hotel's serene location amidst beautiful nature, with surrounding forests offering a refreshing atmosphere for relaxation.

• Visitors commend the staff's friendly and helpful demeanor, noting their assistance.
• Guests value the beautiful natural surroundings, which provide a pleasant and relaxing experience.
• The ambiance is described as quiet and suitable for unwinding away from daily hustle.
• Some enjoyed the design of the huts and the lovely green spaces within the resort.

Areas to improve

Some Saudi guests encountered challenges with cleanliness in rooms and facilities, alongside remarks about limited breakfast options.

• Several guests reported poor cleanliness standards in rooms and bathrooms, with some noting unpleasant odors.
• A few visitors mentioned that the children's playground area was old and in need of repair.
• Some noted the resort's isolated location, lacking nearby services like restaurants or shops.
• Complaints were made about communication difficulties with staff lacking English fluency, and negative interactions with some employees.

What guests love

Emirati guests appreciate the hotel's appealing location and tranquil atmosphere, complemented by the kindness and cooperation of the owners and staff.

• Visitors praise the property's beauty and quiet ambiance, making it a relaxing destination.
• Guests value the warm welcome and consistent helpfulness from the staff.
• The breakfast is noted as delicious and enjoyed in pleasant surroundings.
• The hotel's neat setup and overall cleanliness are well-regarded.

Areas to improve

Some Emirati guests encountered issues with room maintenance, Wi-Fi quality, breakfast standards, and experienced rudeness from the manager.

• A few guests reported disruptive noise from neighbors during the night.
• Certain rooms require maintenance to enhance the guest experience.
• Weak Wi-Fi service and a lack of room service were noted.
• Concerns were raised about the breakfast quality and managerial conduct.

What guests love

Kuwaiti guests appreciate the hotel's tranquil and beautiful setting, contributing to a pleasant stay.

• The hotel offers a peaceful and relaxing atmosphere.
• The property is noted for its aesthetic appeal.
• An on-site restaurant is available for guest convenience.

Areas to improve

Some Kuwaiti visitors noted the hotel's distance from external amenities and issues with connectivity.

• The location is remote from shops and external dining options.
• Internet service is weak and unreliable.
• Mobile network signal strength is poor.

What guests love

Omani visitors appreciate the hotel's serene and beautiful location nestled amidst picturesque nature, offering a truly relaxing atmosphere.

• The quiet forest setting provides a peaceful retreat.
• Guests noted the staff's friendly cooperation and smiles.
• Some villas and rooms were described as beautiful.

Areas to improve

Some Omani visitors encountered issues with room and bathroom cleanliness, alongside concerns regarding furniture quality and room maintenance.

• Rooms and bathrooms required significant cleaning and upkeep.
• The furniture quality in the rooms did not meet expectations.
• Breakfast was basic and lacked variety.
• Insects were noted in some rooms.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Qusar-Khuray-Suvajal, AZ3800 Qusar, Azerbaijan