Ramada by Wyndham Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Arab guests appreciate the hotel's prime seaside location and the friendly, helpful service provided by the cooperative staff.

• The welcoming and attentive service from the staff, particularly at the front desk, is frequently praised.
• Room and balcony views, especially those overlooking the sea and mountains, are a significant highlight.
• Facilities such as the pool, spa, and gym are noted as satisfactory.
• The general cleanliness of rooms and hotel areas is valued by visitors.

Areas to improve

Some Arab guests encountered issues with breakfast quality, the condition of certain facilities needing renovation, and delays during the check-in process.

• Many guests noted that breakfast options were limited and lacked variety or expected quality.
• Recurring comments mention that some hotel furnishings and areas require updating.
• Several visitors experienced delays in room availability upon arrival.
• Concerns were raised regarding room cleanliness or missing amenities.

What guests love

Saudi guests appreciated the hotel's prime seaside location, enjoying beautiful views from rooms and balconies, alongside leisure facilities like the outdoor swimming pool.

• Saudi visitors highlighted the friendly service from the front desk team and cooperative staff.
• Guests praised the quality of the breakfast buffet and room service, noting varied options.
• Saudi travelers enjoyed the spacious rooms and balconies, complemented by scenic sea and mountain views.

Areas to improve

Some Saudi guests experienced notable delays during check-in and felt certain services, like in-room coffee and tea amenities, required improvement.

• Visitors reported lengthy waits for check-in and rooms not being ready upon arrival.
• A few guests noted that room cleanliness needed attention, with instances of cobwebs observed.
• Travelers mentioned that breakfast options were ordinary and could be more varied, and some staff had limited English proficiency.

What guests love

Emirati guests frequently highlight the hotel's good facilities and pleasant views as key positives from their stay.

• Guests appreciated the well-maintained spa, gym, and heated pool facilities.
• Many visitors enjoyed the beautiful views offered from their rooms and balconies.
• The helpfulness and welcoming nature of the reception staff, particularly Samer, were noted.
• Rooms were described as clean and comfortable, with direct beach access being a plus.

Areas to improve

Some Emirati guests encountered issues with room maintenance and food quality, which detracted from their overall experience.

• A recurring point of feedback was the repetitive and average breakfast menu.
• Several visitors reported concerns regarding bathroom cleanliness, including unpleasant odors and damaged fixtures.
• There were mentions of the hotel needing renovations, with outdated furnishings and non-functional items noted.
• Some guests experienced delays in room preparation or a lack of daily housekeeping supplies.

What guests love

Kuwaiti guests found the hotel to be a beautiful spot offering good value, highlighting spacious rooms and a clean environment.

• Staff members were commended for their good reception and treatment.
• Rooms are noted as being large and comfortable.
• The hotel provides good value for the price paid.

Areas to improve

Kuwaiti visitors noted the hotel's distance from downtown and found the on-site restaurant to be less than satisfactory.

• The hotel is situated about a 30-minute drive from the city center.
• Some furniture within the hotel could benefit from updating.
• The restaurant experience was not ideal for some guests.

What guests love

Bahraini guests generally felt satisfied with their stay at Ramada by Wyndham Baku, finding the overall experience to be pleasant.

• Visitors appreciated the services provided during their stay.
• Guests enjoyed the general atmosphere of the hotel.

Areas to improve

Some Bahraini visitors noted that certain aspects of the hotel require updates, particularly concerning room condition and cleanliness.

• Guests mentioned that the rooms appeared somewhat dated.
• Towels were not clean and extra towels were unavailable.
• Visitors pointed out that some hotel facilities were old.

Amenities

• Private bathroom
• Toilet
• Free toiletries
• Outdoor furniture
• Beachfront
• Sun deck
• Private beach area
• Terrace

Where it is

Shikhov Beach 1023, Sabayil , AZ1000 Baku, Azerbaijan