Supreme Hotel Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests appreciate the hotel for its friendly and helpful staff, with special mention of receptionists who provided valuable assistance. They also praised the cleanliness and spaciousness of the rooms, noting the hotel's proximity to the airport as a good value choice.

• Guests commend the polite service and assistance provided by the reception staff.
• Rooms are described as spacious and comfortable, offering a pleasant stay.
• The hotel's proximity to the airport and good value for money are appreciated.
• Breakfast is noted as good and varied, meeting expectations.
• The overall cleanliness of the property receives positive remarks.

Areas to improve

Some guests noted unpleasant odors in rooms, alongside comments about aging facilities and maintenance needs. The hotel's distance from the city center and nearby train vibrations also caused disturbance for a few.

• Smoking or unpleasant odors were reported in some rooms and floors.
• Certain facilities appear dated and require updates and maintenance.
• The hotel's location is considered distant from main tourist attractions.
• The nearby train passage causes noise and vibrations for guests.
• A lack of luggage trolleys was observed.

What guests love

Saudi guests appreciate the hotel's appealing design and cleanliness, with particular praise for the services and its convenient proximity to the airport.

• Rooms are noted for their beautiful design and high cleanliness, featuring new and comfortable furnishings.
• Visitors value the staff's good conduct, especially at reception, and their helpfulness.
• The hotel's closeness to the airport is highlighted as a significant advantage for accessibility.
• Some guests commend the breakfast quality and variety, as well as the quiet environment conducive to rest.

Areas to improve

Some Saudi guests encountered challenges related to the hotel's location away from the city center, alongside issues with facilities and reception service.

• Many guests complain about the hotel's distance from Baku's main tourist attractions.
• Repeated complaints mention disruptive noise from the nearby train line, as well as air conditioning problems.
• Some visitors noted unpleasant odors in bathrooms and a lack of certain essential amenities.
• Criticism was raised regarding the conduct of some reception staff and perceived exploitation, plus difficulties obtaining extra beds.

What guests love

Emirati guests appreciated the attentive service from reception staff, particularly one lady who demonstrated high professionalism in check-in and assisting with luggage to rooms.

• Guests praised the spaciousness of the rooms and apartments, noting a comfortable stay.
• The hotel's good location and proximity to the airport were valued as practical advantages.
• Many visitors found the hotel to be a great value for the price paid.
• Families expressed satisfaction with the suitable amenities provided for their needs.

Areas to improve

Some Emirati guests encountered challenges related to the facility's age, with dust noted in rooms and a lack of luggage trolleys requiring extra effort.

• A few visitors mentioned that some rooms had an unpleasant odor, such as cigarette smoke.
• It was noted that some apartments had only one bathroom serving multiple rooms.
• Some guests reported noise disturbances from a nearby train.
• A few travelers indicated that spa facilities were available but lacked staff.

What guests love

Kuwaiti guests appreciated the hotel's warm and professional staff, who ensured a pleasant and memorable experience during their stay.

• The reception staff provided supportive and kind assistance.
• A special birthday celebration added a joyful touch.
• Staff members actively participated in making the occasion special.

Areas to improve

While staff interactions were positive, some Kuwaiti visitors experienced a general lack of comfort during their visit.

• Certain aspects of the accommodation did not provide the expected comfort.
• The overall experience was less than satisfactory, apart from the service.

What guests love

Omani guests enjoyed a pleasant stay at Supreme Hotel Baku, appreciating its comfortable amenities and useful conveniences.

• Visitors praised the friendly and helpful nature of the staff.
• Guests savored delicious and satisfying breakfast meals.
• The hotel's proximity to the airport and available facilities were noted positively.

Areas to improve

A few Omani visitors experienced noise disturbances from nearby train tracks and noted unexpected additional charges.

• Some guests reported consistent noise from the adjacent train line.
• It was noted that extra water provided in the room incurs a charge.

Amenities

• Terrace
• Electric kettle
• Clothes rack
• Flat-screen TV
• Coffee house on site
• Fruit
• Wine/Champagne
• Kids' meals

Where it is

Bəşir Bünyadov, AZ1029 Baku, Azerbaijan