Hotel Hercegovina

What Arab guests said

🌍All ArabsSaudisEmiratis

What guests love

Arab guests appreciate the hotel's prime location near essential amenities and commend the welcoming and helpful nature of the reception staff.

• The strategic location, close to restaurants and parks, is frequently highlighted.
• Staff at the reception are noted for their friendly and cooperative demeanor.
• Some visitors expressed a desire to return for future stays.

Areas to improve

The hotel faces criticism regarding the condition of rooms and worn-out furniture, alongside a lack of essential amenities like bidets and kettles.

• Multiple guests noted the absence of bidets in the bathrooms.
• Some rooms and furnishings appear dated and require renovation and maintenance.
• Concerns were raised about breakfast variety or being directed to other hotels for meals.

What guests love

Saudi guests appreciate the hotel's prime location, close to restaurants and parks, along with the friendly and cooperative reception staff.

• The hotel's strategic location offers convenient access to essential amenities and leisure spots.
• Reception staff are noted for their welcoming attitude and helpfulness.
• Guests enjoy the peaceful surroundings and the available green spaces.
• The presence of activities suitable for both adults and children enhances the stay.

Areas to improve

Saudi guests encounter some inconveniences regarding room modernity and the lack of essential amenities, with the absence of bidets being a recurring issue.

• Many guests report the absence of bidets in the bathrooms.
• Some rooms are small and dated, requiring renovation and updates.
• There is a noted lack of amenities such as kettles or in-room internet service.
• The breakfast experience can be disappointing, particularly when guests are directed to other hotels.

What guests love

Emirati guests appreciated the hotel's convenient location and the good air conditioning in the rooms, alongside a satisfactory breakfast.

• The hotel's strategic location offers convenient access.
• Room air conditioning provided good comfort.
• Reception staff offered valuable assistance.
• Breakfast was good and suitable.

Areas to improve

Some Emirati guests noted concerns regarding general cleanliness, the worn condition of furniture and curtains, and the lack of certain basic amenities.

• Overall hotel cleanliness did not meet expectations.
• Furniture and curtains require updating and maintenance.
• The absence of basic fixtures like a bidet affected the experience.
• Several aspects of the hotel were found to be unsatisfactory by some visitors.

Amenities

• Sun deck
• Terrace
• Garden
• Ski storage
• Playground
• Skiing
• Special diet meals (on request)
• Breakfast in the room

Where it is

Banjska bb, 71000 Sarajevo, Bosnia and Herzegovina