Hotel Luna Bihać
Hotel in Bihać, Bosnia & Herzegovina
What Arab guests said
What guests love
Arab guests appreciate the friendly service and the hotel's appealing location, noting the cleanliness of the rooms and comfortable decor as notable positive aspects.
- Friendly staff interactions.
- Clean rooms and interior design.
- Attractive riverside location.
- Availability of parking facilities.
Areas to improve
Many Arab guests encountered challenges with essential services, including poor internet connectivity and frequent water outages, alongside occasional remarks about cleanliness standards.
- Recurring issues with internet service.
- Consistent water supply interruptions.
- Observations regarding bathroom cleanliness.
- Limited breakfast options.
- Lack of basic room amenities like kettles.
What guests love
Saudi guests appreciate the good cleanliness and comfortable decor at Hotel Luna Bihać, noting its pleasant riverside location.
- Rooms are found to be clean and comfortable, benefiting from new furnishings and appealing design.
- Guests value the hotel's attractive location situated by the river.
- Parking facilities are available, adding convenience for visitors.
- The reception staff interactions were noted positively by some.
Areas to improve
Saudi guests encountered significant issues with basic services and cleanliness at Hotel Luna Bihać, negatively impacting their stay.
- Frequent complaints arose regarding continuous water outages and the absence of hot water or bidets in bathrooms.
- Many guests experienced poor or non-existent Wi-Fi service within their rooms.
- Some rooms and bathrooms were noted as not being clean, with mentions of cobwebs.
- Guests reported a notable lack of amenities such as refrigerators or kettles in rooms, with difficulty obtaining them.
- Breakfast quality was limited in options, and some dishes and utensils were found to be unclean.
What guests love
Kuwaiti guests appreciated the hotel's convenient location and its cleanliness, contributing to a pleasant stay.
- The hotel boasts a prime location.
- High standards of cleanliness were noted.
- A comfortable environment for families.
Areas to improve
Some Kuwaiti guests encountered minor issues regarding technical services and the breakfast offering.
- Weak Wi-Fi signal was reported.
- A lack of available TV channels.
- Suggestions were made to enhance breakfast quality.
What guests love
No positive feedback was provided by guests.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (47)
- Linens
- Wardrobe or closet
- Extra long beds (> 6.5 ft)
- Terrace
- Clothes rack
- Live music/Performance
- Sitting area
- Desk
- Flat-screen TV
- TV
- Bar
- Minibar
- Restaurant
- Daily housekeeping
- Shared lounge/TV area
- Private check-in/out
- Packed lunches
- Express check-in/out
- Ironing service
- Laundry
- Invoice provided
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Soundproof
- Carpeted
- Soundproof rooms
- Elevator
- Non-smoking rooms
- Upper floors accessible by elevator
Where it is
Kostela bb, 77000 Bihać, Bosnia and Herzegovina