Hotel Mellain
Hotel in Tuzla, Bosnia & Herzegovina
What Arab guests said
What guests love
Arab guests appreciate the hotel's convenient location and proximity to key areas, noting the spaciousness of the rooms.
- The strategic location offers easy access to various destinations.
- Rooms are equipped with modern and clean furnishings.
- Ample space is provided within the accommodations.
Areas to improve
Some Arab guests encountered negative experiences related to poor service and water interruptions, alongside a lack of essential amenities and staff availability at night.
- Complaints about water outages and lack of drinking water were recurrent.
- Guests reported instances of poor staff treatment and unhelpfulness.
- A deficit in night services, such as room service and staff presence, was noted.
What guests love
Saudi guests appreciated the hotel's convenient location and the clean, modern furnishings in the rooms, contributing to a pleasant stay.
- The hotel boasts a well-situated location.
- Rooms are furnished with clean, contemporary pieces.
- Guests found the room space to be adequate and comfortable.
Areas to improve
Some Saudi visitors noted a lack of essential amenities like tissues and water in the rooms, alongside the absence of staff during nighttime hours.
- Missing essential amenities such as tissues and water.
- No staff available at the hotel during the night.
- Certain basic services were not provided.
What guests love
Qatari visitors noted the hotel's convenient location, highlighting its accessibility to desired facilities.
- The hotel's location is close and suitable.
- The hotel is large in size.
Areas to improve
Qatari visitors encountered negative experiences including poor staff treatment, frequent water outages, and a lack of essential services like room service.
- Staff interactions were poor and unfriendly.
- Water supply issues and lack of drinking water.
- Absence of room service and basic amenities.
- Hotel rules were strict and uncooperative.
- Pricing was excessive with limited food options.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Shared toilet
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (60)
- Bathrobe
- Hairdryer
- Linens
- Wardrobe or closet
- Walk-in closet
- Extra long beds (> 6.5 ft)
- View
- Outdoor furniture
- Socket near the bed
- Clothes rack
- Aerobics
- Evening entertainment
- Sofa
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Baggage storage
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Convenience store on site
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Wake-up service
- Heating
- Soundproof
Where it is
Aleja Alije Izetbegovića 3, 75000 Tuzla, Bosnia and Herzegovina