Hotel Monti Spa & Wellness

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests appreciate the tranquil location amidst nature and the hotel's elegant interior design, noting the high level of cleanliness that contributes to a comfortable stay.

• Visitors praise the beautiful natural setting and the hotel's architectural design.
• Guests mention the friendly and professional service provided by the staff.
• The breakfast is often described as good and satisfying.
• Rooms are noted as clean, well-equipped, and comfortable.

Areas to improve

Some guests encountered room maintenance issues, such as power outages or sewage problems, alongside comments regarding laundry services and parking.

• Some reported electrical issues or unpleasant odors in bathrooms.
• Concerns were raised about room cleanliness or discrepancies with expectations.
• Guests noted high prices for laundry services and challenges with parking organization.
• A few visitors expressed dissatisfaction with the lack of air conditioning or bothersome dogs.

What guests love

Saudi guests appreciate the hotel's tranquil location amidst beautiful nature and fresh air, noting the modern ambiance and overall cleanliness.

• Guests praise the lovely mountain setting and refreshing air.
• The excellent breakfast and restaurant are highlighted as strengths.
• Visitors mention clean, spacious, and well-equipped rooms.
• The staff's kindness and good hospitality are valued.

Areas to improve

Some Saudi guests encountered issues with unpleasant toilet odors, alongside remarks about the location's remoteness from amenities and accessibility challenges.

• Sewage problems and unpleasant smells were reported.
• The location is considered isolated, lacking nearby facilities.
• Some rooms were not clean upon arrival or did not match photos.
• Service issues were noted, including check-in delays or poor staff interactions.

What guests love

Emirati guests found their overall stay at the hotel to be very pleasant, highlighting the high standards of cleanliness and modern facilities.

• Rooms are spacious and clean with comfortable beds.
• Staff are friendly and efficient with check-in and check-out.
• The mountain surroundings offer a nice and peaceful view.

Areas to improve

Some Emirati guests encountered disruptive issues during their stay, notably recurring electricity outages and air conditioning problems.

• Electricity disconnects occurred repeatedly throughout the night, impacting sleep.
• Some restaurant items ran out quickly and were not refilled promptly.
• Air conditioning was noted as absent in some rooms.

What guests love

Kuwaiti guests appreciated the hotel's architecture and luxurious interior design, along with its serene mountain location. Many also praised the staff's welcoming reception and attention to detail.

• Guests admired the architecture and elegant interior design.
• The location was noted for its peaceful and scenic mountain setting.
• The reception team received special praise for their professional and helpful service.
• The quality of breakfast and dinner offerings was commended.

Areas to improve

Some Kuwaiti guests encountered minor issues regarding hotel services, such as laundry costs and parking challenges. A few also noted small inconveniences within the rooms.

• The cost of the laundry service was noted as high.
• Car parking requires more attention to space and organization.
• Some rooms had minor issues with bathroom size or air conditioning.
• Guests mentioned limited amenities and shops outside the hotel premises.

What guests love

Omani guests appreciate the friendly service from the staff and the hotel's tranquil location, finding it suitable for relaxation.

• Guests valued the good treatment received from the hotel team.
• The hotel's location is noted as quiet and ideal for rest.
• Staff cooperation and friendliness were appreciated.

Areas to improve

Some Omani visitors encountered issues with room cleanliness, were disturbed by barking dogs at night, and noted limitations with breakfast options.

• Some guests reported rooms were not cleaned adequately.
• Nighttime dog barking affected the rest of some visitors.
• Breakfast options were limited and not served buffet-style.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

ul. Veliko Polje bb Igman Sarajevo, 71240 Igman, Bosnia and Herzegovina