Hotel Mostar

What Arab guests said

🌍All ArabsSaudisKuwaitisQatarisOmanis

What guests love

Arab guests generally praise the hotel's convenient location near essential amenities and appreciate the spacious, clean rooms.

• The reception staff are noted for their welcoming and polite service.
• Rooms are described as spacious and clean, contributing to a comfortable stay.
• The hotel's location is considered strategic and close to key services.
• Guests found the hotel to be quiet and peaceful.

Areas to improve

Some Arab guests encountered issues with limited in-room amenities like coffee makers or kettles, alongside drainage problems in bathrooms.

• Some guests noted poor sound insulation between rooms.
• A lack of essential room amenities was mentioned by several visitors.
• The breakfast offering was noted by some as not being halal.
• Certain guests felt the hotel required more self-management of services.

What guests love

Saudi visitors appreciate the hotel's good location and quiet environment, contributing to a pleasant stay.

• Guests noted the staff's politeness and friendly demeanor.
• The location is considered convenient and offers notable tranquility.
• The hotel is described by some as modern and comfortable.

Areas to improve

Some Saudi visitors encountered issues with basic amenities and the conduct of certain staff members.

• There was a reported lack of an iron, requiring guests to use laundry services.
• One guest mentioned an unpleasant interaction with a reception employee.
• A specific complaint was made regarding rude behavior from a receptionist.

What guests love

Kuwaiti guests found Hotel Mostar to be a pleasant stay, appreciating the clean and spacious rooms, along with a welcoming reception.

• Rooms were noted for their good size and cleanliness.
• The reception staff provided a welcoming experience.
• Overall satisfaction was expressed with the stay.

Areas to improve

Some Kuwaiti visitors noted areas for improvement at Hotel Mostar, particularly regarding its distance from the old town and aspects of the restaurant's breakfast.

• The hotel's location was considered distant from the old town.
• There were comments about the restaurant's breakfast offerings.
• Sound insulation in the rooms was not ideal.
• The bathroom drain did not function efficiently.

What guests love

Qatari guests appreciated the hotel's excellent location near amenities and the helpfulness of the staff, along with ample parking availability.

• The location is strategic and close to facilities.
• Staff members are very friendly and helpful.
• Ample and convenient parking spaces are available.
• Rooms are spacious and include balconies.

Areas to improve

Some Qatari guests noted a lack of basic room amenities and issues with lighting, alongside concerns regarding the breakfast and water charges.

• Room lighting, particularly in the shower area, was dim.
• Essential toiletries and amenities like a kettle or coffee maker were missing.
• Breakfast was not served as halal.
• There were charges associated with water consumption.

What guests love

Omani guests appreciate the hotel's peaceful atmosphere and cleanliness, complemented by a friendly reception and a convenient location.

• The hotel offers a tranquil and comfortable environment.
• High standards of cleanliness are maintained.
• The reception staff is welcoming and helpful.
• Its location is convenient for visitors.

Areas to improve

Some Omani visitors noted that the hotel's management relies heavily on self-service, requiring guests to handle many aspects themselves.

• Management emphasizes a self-service approach.
• Guests may need to manage certain aspects independently.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Shower

Where it is

Kneza Domagoja bb, 88000 Mostar, Bosnia and Herzegovina