Hotel Tazz - River Front Oasis Collection

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's good staff hospitality and service, complemented by beautiful river views and a delicious breakfast.

• The welcoming and friendly demeanor of all staff members is consistently highlighted.
• The peaceful riverfront location and scenic views are a significant draw.
• The quality and variety of the breakfast offerings receive high marks.
• Overall cleanliness of the property is noted positively.

Areas to improve

Some guests noted issues with room maintenance, such as the absence of bidets or air conditioning problems, alongside the location's distance from main attractions.

• The lack of a bidet in bathrooms was mentioned by several guests.
• Concerns were raised about room cleanliness and occasional insect presence.
• The hotel's location is noted as being distant from tourist centers and amenities.
• Certain rooms lacked essential facilities or showed signs of disrepair.

What guests love

Saudi guests praise the hotel's serene riverfront location and the warm, helpful service provided by the staff, contributing to a pleasant stay.

• The peaceful riverside setting and beautiful views are frequently highlighted.
• Staff members are commended for their friendly demeanor and attentive service.
• The breakfast is noted as delicious and varied, receiving positive remarks.
• Guests appreciate the overall cleanliness of the hotel facilities.

Areas to improve

Some Saudi visitors encountered issues with small room sizes, missing amenities like bidets, and occasional insect presence, impacting their overall experience.

• Several guests found the rooms to be small and noted the absence of amenities such as bidets or mini-fridges.
• Concerns were raised about insects appearing on balconies or within rooms.
• Inconveniences were reported regarding the lack of services like luggage assistance or an elevator.
• Some reviews mentioned issues with the cleanliness of furnishings or cups.

What guests love

Emirati guests frequently praise the hotel's tranquil ambiance and the attentive service from its friendly staff. The delicious breakfast and beautiful views were also highlighted as significant positive aspects of their stay.

• The staff are consistently described as welcoming, helpful, and providing great service.
• Breakfast is a highlight, noted for its delicious taste and pleasant river view setting.
• The hotel offers a peaceful and quiet environment with attractive views.
• Rooms are spacious and comfortable, with particularly effective air conditioning.

Areas to improve

Some Emirati guests encountered minor issues with bathroom cleanliness and bed comfort, with one noting discomfort from twin beds being joined. Inconvenient check-in and check-out times were also mentioned.

• There were reports of small worms found in the bathroom that were not cleaned.
• Some beds were uncomfortable due to two single beds being combined.
• Check-in at 3 PM and check-out at 10 AM were noted as inconvenient.
• The hotel is situated a bit far from the city center.

What guests love

Kuwaiti guests frequently praise the hotel's prime location and the stunning views offered from rooms and balconies, alongside the staff's welcoming demeanor and helpfulness.

• Guests enjoyed the beautiful natural scenery from their rooms and balconies.
• Many highlighted the staff's friendly service and prompt assistance.
• Breakfast was described as good, with appreciation for table service.
• The convenient location near amenities was also noted.

Areas to improve

Some Kuwaiti guests encountered issues regarding the cleanliness of facilities, particularly bathrooms, along with reports of insects and unpleasant odors.

• Some guests reported a lack of attention to bathroom cleanliness.
• Unpleasant odors were noted in certain bathrooms.
• A few visitors mentioned the presence of insects.
• Minor maintenance was suggested for some in-room facilities.

What guests love

Omani guests appreciate the friendly service from staff, particularly in the restaurant, and enjoy a good breakfast and pleasant river views.

• Omani visitors value the helpfulness and welcoming attitude of the staff.
• The provided breakfast was enjoyed and described as wonderful.
• Guests praised the beauty of the place and its available views.

Areas to improve

Omani guests face challenges with the hotel's remote location from activities, alongside issues with room maintenance and essential service availability.

• The location is considered distant from attractions and lacks nighttime security.
• Some guests reported issues with cold water supply, room cleaning, and poor internet.
• There were comments regarding incomplete curtains and certain maintenance aspects.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Guest bathroom
• Bathtub or shower
• Private bathroom
• Toilet
• Free toiletries

Where it is

Ostrožac na Uni, 77228 Bihać, Bosnia and Herzegovina