Ilidža Sky Royal Residences

What Arab guests said

🌍All ArabsSaudisKuwaitis

What guests love

Arab guests appreciate the apartments for their cleanliness and good amenities, noting the easy check-in and check-out process for a comfortable stay.

• The apartments are very clean with a fully equipped kitchen for cooking.
• Essential towels and toiletries are provided, and the check-in/out is straightforward.
• The building is secure and easily accessible, with cafes and restaurants nearby.
• The location is convenient, close to services and leisure areas, making it suitable for families.

Areas to improve

Some Arab guests encountered issues with bathroom maintenance, occasional unpleasant odors, and noted concerns regarding key management and customer service.

• Some bathrooms lack adequate drainage, leading to water accumulation.
• Cooking smells or unpleasant odors were noted in certain apartments.
• A few guests mentioned an insufficient number of keys provided for the apartments.
• There were complaints about noise from neighbors or trash left outside adjacent units.

What guests love

Saudi guests praise the high cleanliness of the apartments and their complete amenities, ensuring a comfortable and enjoyable stay.

• The apartments are noted for their clean condition and provision of bathroom essentials and kitchenware.
• Check-in and check-out processes are smooth, facilitated by clear information messages.
• The location is convenient, close to services and entertainment facilities.
• Staff interactions are frequently highlighted as pleasant and helpful.

Areas to improve

Some Saudi guests encountered minor issues related to maintenance, odors, and key management during their stay.

• A few guests mentioned unpleasant odors within the apartments or from neighboring units.
• Concerns were raised about bathroom water drainage and the need for air conditioning maintenance in one room.
• Providing only one key for larger apartments was a point of dissatisfaction.
• One visitor reported an impolite response from a staff member when requesting assistance.

What guests love

Kuwaiti guests appreciated the well-furnished apartments with effective air conditioning, highlighting the polite and helpful service from the apartment manager.

• Apartments feature elegant furnishings and complete amenities for a comfortable stay.
• The location offers convenient access to nearby cafes and restaurants.
• The apartment manager's courteous interaction and responsiveness were valued.
• The apartments provide pleasant views.

Areas to improve

Some Kuwaiti guests noted the absence of a physical reception and reliance on phone communication, alongside concerns regarding safety in certain common areas.

• Lack of a physical reception desk and no common seating area.
• Issues were reported regarding parking arrangements.
• Safety concerns were raised about narrow passageways.
• Reliance solely on phone or WhatsApp for communication.

Amenities

• Dining table
• Cleaning products
• Stovetop
• Oven
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine

Where it is

Samira Ćatovića Kobre 10, 71210 Sarajevo, Bosnia and Herzegovina