Lipa Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests frequently praise the hotel's strategic location, highlighting its proximity to attractions and amenities, alongside noted cleanliness.

• The hotel's convenient location, offering easy access to key attractions, is a recurring positive point.
• Visitors often mention the good standard of cleanliness maintained throughout the rooms and common areas.
• Many guests appreciate the friendly and helpful demeanor of the staff, with some individuals being particularly noted.
• The modern and stylish design of the hotel is also a point of appreciation for many.

Areas to improve

Many guests express dissatisfaction with the limited breakfast options and food quality, alongside small room sizes and a lack of essential amenities.

• Frequent complaints concern the limited breakfast variety, insufficient quantity, and lack of replenishment.
• Several visitors noted that the rooms were small and cramped.
• The hotel is noted for lacking certain basic amenities, such as in-room kettles or assistance with luggage.
• Some guests reported issues with air conditioning functionality or non-working room appliances.

What guests love

Saudi guests frequently praise the hotel's convenient location, noting its proximity to attractions and amenities, alongside general cleanliness and the helpfulness of some staff members.

• The location is very good, close to the city center and attractions.
• The hotel is generally clean, featuring good furniture and modern design.
• Parking is available, free, and easy to access.
• Some staff members are noted for being friendly and helpful.

Areas to improve

Saudi visitors encounter issues with the limited variety and quality of breakfast, alongside complaints about small room sizes and occasional problems with facilities and services.

• Breakfast options are very limited, lacking variety and quality.
• Rooms are small and cramped, with some experiencing issues with air conditioning or refrigerators.
• Certain staff members, particularly at reception, are perceived as lacking efficiency or helpfulness.
• Some essential amenities, like water kettles or assistance with luggage, are missing.

What guests love

Emirati guests appreciate the hotel's modern style and high level of cleanliness, with particular praise for the complimentary services offered.

• Visitors noted the hotel's modern and pleasant design.
• Daily room cleaning and overall quietness were highlighted.
• Complimentary parking and a free coffee service were appreciated gestures.

Areas to improve

Some Emirati guests encountered issues with early morning noise, ineffective air conditioning, and limited breakfast options.

• Some experienced disruptive cleaning noise early in the morning.
• The air conditioning was noted as ineffective, impacting comfort.
• A lack of timely breakfast replenishment was observed.

What guests love

Kuwaiti guests appreciated the hotel's appealing furnishing style and its convenient location, which facilitated easy exploration and access to transportation.

• The warm and efficient service from receptionist Hana, noted for her pleasant demeanor and helpfulness.
• A prime location ideal for walking and close proximity to the bus station.
• The breakfast offered a simple selection, with croissants being a particular highlight.
• The presence of a balcony was a welcomed feature for some visitors.

Areas to improve

Some Kuwaiti guests encountered issues with the service from certain reception staff, alongside comments regarding room amenities and breakfast offerings.

• An inconsistent reception experience, with some staff noted as less polite compared to Hana.
• A lack of basic bathroom amenities, such as hangers for towels.
• The room size was perceived as small by some visitors.
• Breakfast was described as basic, with limited variety beyond a few items.

What guests love

Omani guests appreciate the hotel's convenient location and high standards of cleanliness, along with its beautiful design and decor.

• The hotel boasts a central location close to shopping, dining, and attractions.
• Guests commend the clean condition of the premises.
• Visitors value the staff's accommodating and understanding service.

Areas to improve

Some Omani guests experienced disappointment due to subpar service and a lack of basic amenities, with remarks also made about breakfast variety.

• Guests reported issues with the availability of essentials like irons or timely repairs.
• The breakfast selection was noted as limited, with early items running out quickly.
• Some visitors expressed dissatisfaction with staff interactions and unresolved room or facility issues.

Amenities

• Toilet paper
• Towels
• Bidet
• Bathtub or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer

Where it is

Bosanska bb, 72270 Travnik, Bosnia and Herzegovina