Swiss Plus Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently highlight the hotel's pleasant location near essential amenities and praise the staff's professional and welcoming demeanor.

• The hotel's convenient location offers easy access to dining and shopping options.
• Staff members, particularly at reception, are noted for their professionalism and helpfulness.
• Some rooms are described as spacious and featuring comfortable beds.
• Guests appreciate the availability of ample and accessible parking.

Areas to improve

Several guests noted issues with the small size of rooms, a lack of essential amenities, and expressed disappointment with the breakfast variety and quality.

• The size of some rooms was frequently mentioned as being too small.
• A recurring concern is the absence of basic amenities within the rooms.
• Guests often found the breakfast offerings to be limited and of poor quality.
• Maintenance issues were reported in some rooms and bathrooms.

What guests love

Saudi guests frequently praise the hotel's tranquil location near essential amenities and the welcoming demeanor of its staff, contributing to a pleasant stay.

• The front desk staff are consistently noted for their professionalism and helpfulness.
• Guests appreciate the hotel's convenient location, close to dining and shopping options.
• Cleanliness of the premises is highlighted as a significant positive aspect.
• Some rooms are noted for offering good amenities, including bidets.

Areas to improve

Some Saudi visitors encountered issues with room cleanliness, the presence of insects, and a lack of basic amenities, alongside remarks on breakfast quality.

• Guests reported instances of insects in rooms and occasional cleanliness concerns.
• A lack of essential items like refrigerators or tissues was noted in some accommodations.
• The breakfast received feedback for being limited or not adequately warm.
• Some facilities, such as bathroom ventilation or exposed wiring, were pointed out as problematic.

What guests love

Emirati guests found the hotel's staff to be welcoming and appreciated the convenient location.

• Staff were noted for their friendliness.
• The hotel's location was a positive aspect.
• Guests praised the reception experience.

Areas to improve

Some Emirati guests encountered issues with room maintenance and noted a lack of variety at breakfast.

• There were reports of a damaged bathroom door.
• Breakfast options were limited and lacked variety.
• Essential amenities were missing from the room.

What guests love

Kuwaiti guests appreciate the hotel's prime location, describing the rooms as good and the staff as friendly.

• The hotel boasts a strategic location for easy access.
• Guests noted the good quality of the rooms.
• Staff received appreciation for their good service.

Areas to improve

Some Kuwaiti guests encountered issues with small room sizes, alongside remarks about linen cleanliness and discrepancies in advertised amenities.

• A few guests reported that the rooms were small in size.
• The absence of a refrigerator in the room, contrary to booking descriptions, was noted.
• There were comments regarding the cleanliness of the bed sheets.

What guests love

Omani guests appreciate the hotel's convenient location and the good room sizes, with an elevator adding to the ease of movement.

• The hotel's strategic location offers accessibility.
• Rooms provide ample space for a comfortable stay.
• The presence of an elevator enhances guest convenience.
• Some rooms feature a balcony and a bidet in the bathroom.

Areas to improve

Some Omani guests encountered challenges with outdated facilities, noting issues with cleanliness and breakfast, alongside certain strict regulations.

• Certain hotel facilities appear old and require maintenance.
• Concerns were raised regarding the level of cleanliness in rooms.
• Breakfast was served cold, and water was not provided in rooms.
• Strict rules were observed, along with some unhygienic issues.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Hairdryer

Where it is

502. viteske brigade 74, 77000 Bihać, Bosnia and Herzegovina