Tarcin Forest Resort & Spa Sarajevo - MGallery Collection

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the resort's serene natural setting, with panoramic forest and mountain views offering a truly relaxing escape.

• Staff members are consistently noted for their friendly demeanor and helpful service.
• The overall cleanliness of the property and rooms receives high marks from visitors.
• Many guests highlight the delicious and varied breakfast options available.
• A range of activities suitable for families and children are appreciated.

Areas to improve

While guests appreciate the tranquility and nature, some encounter maintenance issues and service concerns, alongside the resort's distance from urban centers.

• Some visitors noted a need for regular maintenance in bathrooms and certain villa facilities.
• The resort's distance from the city is a challenge for some, with certain services perceived as pricey.
• Limited and sometimes repetitive breakfast options are mentioned as an area for improvement.
• Concerns were raised by a few regarding insects or a lack of deep cleaning in some villas.

What guests love

Saudi guests praise the resort's tranquil location and stunning natural surroundings, highlighting the breathtaking views and relaxing atmosphere.

• Saudi visitors commend the staff's kindness and helpfulness, noting their high level of professionalism.
• Many Saudi guests appreciate the cleanliness and spaciousness of the rooms, along with the beautiful views.
• Saudi guests enjoy the variety and quality of food options available at the resort's restaurants.

Areas to improve

Some Saudi guests noted high prices for certain services and dining, alongside a lack of variety in the repetitive breakfast offerings.

• A few Saudi visitors observed that some outdoor facilities, like the children's play area, require maintenance.
• Some Saudi guests found the location to be distant from the city, which may necessitate extra planning for transportation.
• A small number of Saudi guests reported issues with bathrooms or the absence of certain essential amenities.

What guests love

Emirati guests appreciate the resort's stunning location and natural tranquility, with particular admiration for the charming panoramic views offered by the villas.

• Villas are noted for their beautiful design, offering spaciousness and a sense of security and privacy.
• Staff are commended for their friendly and responsive assistance, enhancing the guest experience.
• Facilities, including the spa, are generally found to meet expectations and provide a comfortable stay.
• The overall cleanliness of rooms and surroundings is mentioned positively, contributing to an enjoyable visit.

Areas to improve

Some Emirati guests encountered challenges related to villa cleanliness and maintenance, alongside observations regarding the quality of certain services.

• Insects and cobwebs were noted in some villas, indicating a need for deeper cleaning.
• Some guests reported issues with bathroom convenience, cleanliness, or maintenance.
• Comments were made about breakfast options being limited or sometimes unsatisfactory.
• Housekeeping service was occasionally found to be below expectations, with some minor disturbances.

What guests love

Kuwaiti visitors praise the resort's tranquility and stunning natural surroundings, highlighting the breathtaking views and refreshing, clean air.

• Guests appreciated the friendly staff and welcoming reception, contributing to a pleasant stay.
• The breakfast is noted as good, offering a satisfying variety to start the day.
• The peaceful location amidst beautiful scenery was a key highlight for many.

Areas to improve

Some Kuwaiti visitors noted areas needing maintenance within the resort, alongside comments regarding sound insulation and pricing.

• A few guests mentioned that the bathrooms could benefit from updates and repairs.
• Concerns were raised about room insulation, with some sound audible from adjacent rooms.
• The pricing for certain additional services or transportation was considered somewhat high by some.

What guests love

Qatari guests appreciate the resort's tranquil natural setting and beautiful scenery, complemented by cooperative staff and enjoyable family entertainment facilities.

• Staff members are friendly and provide attentive service.
• The location offers a peaceful natural environment with lovely views.
• Breakfast provided a tasty variety of food options.
• Entertainment facilities and play areas were a hit with children.

Areas to improve

Some Qatari guests experienced delays during check-in, with a few also noting limited breakfast choices and the presence of insects.

• Check-in process took longer than expected.
• Breakfast offerings were somewhat limited.
• Some insects were observed on the premises.

What guests love

Omani guests found the resort to be a wonderful destination for relaxation amidst stunning nature, with particular praise for the friendly service and delicious food.

• Guests appreciated the tranquil location and the beautiful natural scenery surrounding the resort.
• Visitors commended the quality and variety of the food options available.
• Staff members stood out for providing personal and welcoming service.
• Rooms were noted as clean and well-appointed for a comfortable stay.

Areas to improve

Some Omani guests noted the resort's somewhat isolated location, requiring longer drives to access essential amenities.

• A few visitors mentioned the resort's distance from the city, necessitating longer drives for necessities.
• One guest pointed out the absence of night lights in the rooms.

Amenities

• Toilet paper
• Towels
• Bidet
• Towels/Sheets (extra fee)
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet

Where it is

Vilovac BB, 71240 Tarčin, Bosnia and Herzegovina