ibis Styles Batumi Hotel

What Arab guests said

🌍All ArabsSaudisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location and its proximity to key attractions, alongside the cleanliness of rooms and common areas.

• Visitors commend the staff's kindness, helpfulness, and the quality of service provided.
• The hotel's strategic location, close to the sea and vibrant areas, is highlighted as a major advantage.
• Guests appreciate amenities like complimentary games, coffee, and tea, as well as the family-friendly design.
• Some staff members are noted for providing pleasant surprises, such as birthday celebrations.

Areas to improve

Some Arab guests encountered challenges related to room services, overall service quality, and issues with the conduct of certain staff members.

• Visitors reported a lack of essential services like room service or delays in completing requests such as laundry.
• Concerns were raised about receiving inappropriate or discriminatory treatment, and a refusal to assist with luggage.
• Issues included rooms not matching bookings, such as the absence of a requested sea view or specific accessibility features.
• Several guests noted noise disturbances from external or internal sources, alongside high prices for services like breakfast.

What guests love

Saudi guests frequently praise the hotel's convenient location near key attractions and its overall cleanliness and good facilities.

• Visitors appreciate the friendly and cooperative staff, with several individuals noted for their good service.
• The hotel's interior design and family-friendly amenities, including a children's play area, are well-regarded.
• The strategic location, close to the sea and vibrant areas, is highlighted as a significant advantage for stays.

Areas to improve

Some Saudi guests encountered service quality issues, including delays in certain requests and unmet room expectations.

• A few visitors reported experiencing unsatisfactory or perceived discriminatory treatment from some staff, alongside difficulties with luggage assistance.
• Guests mentioned the absence of essential services like room service or significant delays in laundry services.
• Concerns were raised regarding room allocation, such as not receiving the requested view or experiencing noise disturbances.

What guests love

Kuwaiti guests appreciate the reliable and comfortable stay at ibis Styles Batumi Hotel, highlighting its convenient location and the professional standard associated with the brand.

• The hotel's prime location makes it a preferred choice for many visitors.
• Guests trust the professional service level expected from the ibis brand.
• The overall accommodation is considered good and dependable for a comfortable stay.

Areas to improve

Some Kuwaiti guests experienced disappointment regarding expectations versus typical ibis hotel pricing, with comments on noise and mismatched views.

• Street noise disturbance was reported due to inadequate sound insulation.
• Certain rooms did not offer the promised sea view, impacting the experience.
• Some basic amenities like water provision and daily room cleaning were noted as lacking.
• Complaints were raised about the high pricing compared to what's expected from the ibis chain.

What guests love

Qatari guests appreciate the hotel's convenient location near the sea and amenities, complemented by the friendly and helpful staff.

• The location is ideal, close to the sea, boulevard, and shopping centers.
• Staff members are very welcoming and cooperative with guests.
• Rooms are clean and equipped with necessary comforts.

Areas to improve

Some Qatari visitors noted issues with room amenities, specifically regarding facilities in disabled rooms and the firmness of the pillows.

• A room designated for disabled guests lacked essential bathroom fixtures.
• Pillows in the rooms were found to be rather stiff and could be improved.

What guests love

Omani guests found the ibis Styles Batumi Hotel a good choice, appreciating its convenient location and the welcoming demeanor of its staff.

• The hotel boasts a very convenient location.
• Staff members were noted for their helpful and pleasant demeanor.
• Rooms were described as spacious and attractive, with sea views.

Areas to improve

Some Omani guests encountered challenges with room location and noise disturbances, alongside issues with facilities and dining services.

• Rooms situated near noisy venues led to sleep disturbances.
• Breakfast was found to be lacking and costly by some visitors.
• Bathrooms experienced poor water drainage, causing water to accumulate.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

5b Lech and Maria Kaczynski Street, 6000 Batumi, Georgia