Borahan Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisOmanis

What guests love

Arab guests frequently praise the staff's friendly and professional demeanor, highlighting their welcoming nature and consistent helpfulness. The cleanliness of the accommodation and its convenient location near essential services are also commonly appreciated.

• Guests value the staff's prompt responses and willingness to assist.
• The location is noted for providing easy access to necessary amenities.
• The apartments are generally commended for their cleanliness and tidiness.
• Some staff members are mentioned for offering complimentary services like coffee and tea.

Areas to improve

Some guests noted that room sizes could be limited, with comments regarding the need for improvements in certain facilities like bathrooms or the provision of additional amenities. Occasional remarks were also made about space not always matching advertised photos.

• Some rooms are described as being small in size and not very spacious.
• There are comments about a lack of certain fixtures in bathrooms or kitchens.
• A few visitors mentioned that apartment sizes did not always align with the displayed pictures.
• It was observed that some furniture or bathroom fittings might require maintenance.

What guests love

Saudi guests commend Borahan Hotel for its welcoming staff and clean condition, highlighting the convenient location that provides easy access to essential services.

• Visitors appreciate the staff's friendly demeanor and prompt assistance with requests.
• The hotel's location is praised for its proximity to shops, restaurants, and amenities.
• Guests frequently mention the overall cleanliness and tidiness of the property.
• The availability of free parking is a noted convenience for visitors.

Areas to improve

Some Saudi guests found the room sizes to be small, with comments suggesting improvements needed in bathroom facilities or additional amenities.

• A number of visitors noted that the rooms felt somewhat cramped.
• Some guests pointed out a lack of certain amenities, such as water kettles or bidets in bathrooms.
• A few reviews mentioned that the furniture could benefit from updating or maintenance.
• A small number of guests felt that some apartments did not fully match the advertised photos.

What guests love

Emirati guests appreciate the hotel's clean location and easy accessibility, with special praise for the friendly and cooperative staff who contribute to a comfortable stay.

• The cleanliness and good design of the premises.
• A quiet and relaxing location offering pleasant sea views.
• Convenient access to the city center via nearby transport.

Areas to improve

While many Emirati guests enjoyed their stay, some noted that certain facilities could be improved and that walking in the area might be challenging due to its terrain.

• Some cooking appliances, like the electric oven, were slow to operate.
• A need for more facilities to better meet guest requirements.
• Walking in the area presented difficulties due to sloping streets.

What guests love

Qatari guests found Borahan Hotel to be a good choice, highlighting the spacious and quiet environment, along with its reasonable pricing.

• The hotel offers a spacious and quiet atmosphere.
• The price is suitable for accommodation.
• Guests enjoyed a pleasant experience relative to the cost.

Areas to improve

Some Qatari visitors encountered an unhelpful front desk staff member who refused a request for a short late checkout, negatively impacting their overall impression.

• The front desk staff member was uncooperative.
• A request for a late checkout was denied.
• The staff's action caused dissatisfaction.

What guests love

Omani visitors appreciate the hotel's convenient location near amenities and the airport, alongside the friendly and helpful staff who provide warm assistance.

• The location is ideal, close to restaurants, the airport, and shopping areas.
• Staff are very friendly and cooperative, offering prompt assistance.
• The apartments are clean and comfortable, featuring good amenities like air conditioning and an elevator.
• The pleasant interactions with the owner and staff leave a positive impression.

Areas to improve

Some Omani visitors noted minor issues with apartment amenities, such as the need for fresh linens and pillows, and some bathroom facilities.

• Some linens and pillows require replacement.
• The bathroom lacks a bidet spray, and the shower was not satisfactory.
• The kitchen is small and missing some essential items.
• Curtains do not fully block light, and street noise can be a slight disturbance.

Amenities

• Dining table
• Dryer
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine
• Refrigerator
• Kitchenette

Where it is

KAYABAŞI CD. NO:27__1 OFİS 2 NOLU BOSTANCI MH. Kapı No: 0 ORTAHİSAR/ TRABZON, 07980 Trabzon, Turkey