Cebeci Grand Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests frequently praise the hotel's strategic location, which offers convenient access to key attractions and markets, alongside appreciation for general cleanliness and staff helpfulness.

• The hotel's prime location is consistently highlighted as a major advantage, providing easy access to the main square and various amenities.
• Many visitors commend the level of cleanliness maintained throughout the rooms and public areas.
• Guests appreciate the friendly demeanor and helpfulness of some reception and service staff, contributing to a pleasant stay.
• The accommodation's price is noted as reasonable, especially considering its advantageous location and offered services.

Areas to improve

The hotel faces criticism regarding inconsistent room conditions, outdated furniture and amenities, as well as issues with sound insulation and breakfast services.

• Guests report significant variations in room quality, with some rooms being in poor condition or not matching advertised images.
• Concerns are raised about old furniture and amenities, alongside poor window insulation that allows street noise to penetrate.
• Breakfast options are described as limited and repetitive, with quality not meeting some guests' expectations.
• Some visitors experience difficulties with parking, and essential facilities like bidets in bathrooms are noted as absent.

What guests love

Saudi guests frequently praise the hotel's convenient location, noting its proximity to the main square and essential services, alongside generally clean rooms.

• The strategic location offers convenient access to the main square, markets, and the sea.
• Rooms are noted for their good cleanliness and adequate space.
• Some staff members provide friendly and respectful service.
• The price is considered reasonable for the location and offered amenities.

Areas to improve

Saudi visitors encounter challenges with services, citing outdated amenities, limited parking, and discrepancies between room photos and reality.

• Complaints mention outdated furniture and facilities within the rooms.
• Parking spaces are limited and difficult to find.
• Advertised room photos often do not match the actual rooms.
• Some guests noted issues with cleanliness or missing basic amenities like bidets.

What guests love

Emirati guests frequently highlight the hotel's convenient location and the helpfulness of its staff, noting a generally pleasant stay.

• The hotel boasts a prime location, convenient for accessing local attractions.
• Staff members are consistently described as friendly and very accommodating.
• Rooms offer good comfort and value for the price paid.
• The overall services provided meet guest expectations.

Areas to improve

A segment of Emirati guests noted inconsistencies in room cleanliness and housekeeping services, alongside some remarks regarding breakfast quality.

• Some guests experienced variation in room sizes despite booking the same category.
• There is a noted need for improvement in overall room cleanliness.
• Breakfast quality did not meet the expectations of certain visitors.
• Issues were reported concerning housekeeping and room maintenance.

What guests love

Kuwaiti guests highlight the hotel's convenient location near the main square, complemented by the staff's friendly and cooperative service.

• The hotel offers a prime location, conveniently situated close to the central square.
• Staff members are appreciated for their kind and helpful demeanor.
• Breakfast is considered suitable and meets basic expectations.

Areas to improve

A few Kuwaiti visitors pointed out areas needing improvement, particularly concerning bathroom facilities and air conditioning.

• Bathrooms were noted as lacking certain essential amenities.
• The air conditioning system was observed to occasionally cease functioning.
• Breakfast was mentioned as an aspect that drew some criticism.

What guests love

Qatari guests praised the hotel's prime location and good value for money, noting its cleanliness and pleasant sea views.

• The hotel's strategic location is a significant advantage.
• Rooms are clean and offer nice sea views.
• Reception staff provided acceptable service.

Areas to improve

Some Qatari guests experienced delays with luggage handling and noted inconsistencies in room conditions and the age of towels.

• There were delays in delivering luggage to rooms.
• Initial room conditions varied, requiring changes.
• Towels appeared to be old.

What guests love

Bahraini guests appreciate the hotel's cleanliness and good facilities, highlighting its prime location near the city center and markets.

• Bahraini visitors praise the hotel's general cleanliness and amenities.
• The hotel's location is noted as a key advantage for its proximity to the main square and shops.
• Some staff members are described as friendly and providing good service.
• Guests enjoyed the tasty food offered at the hotel.

Areas to improve

Some Bahraini guests experienced disappointment with room and bathroom conditions, alongside issues with the quality of certain services and amenities.

• Some visitors reported rooms were not as expected, particularly the bathrooms.
• Weak toilet water pressure and issues with appliances like the water kettle were noted.
• A few guests mentioned unresponsive staff or communication difficulties.
• There were comments regarding the quality and absorbency of towels.

What guests love

Omani guests frequently praise the hotel's convenient location, highlighting its proximity to key attractions and the friendly, helpful staff.

• The location is ideal, close to the main square, beach, and markets.
• Staff members are welcoming and provide attentive service.
• Breakfast is good, and rooms are cleaned daily.
• The hotel is noted for its cleanliness and comfort.

Areas to improve

A few Omani visitors experienced issues with traffic noise and window insulation, alongside some discrepancies in room assignments.

• Rooms facing the street can be noisy due to traffic.
• Window insulation was noted as a potential issue affecting quietness.
• There were instances of booked rooms not matching the actual room provided.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Cumhuriyet Cad Carsi Mah. Merkez Trabzon, 61040 Trabzon, Turkey