Doubletree By Hilton Suites Trabzon Yomra

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests generally praise the hotel for its newness and cleanliness, highlighting spacious and comfortable rooms, alongside welcoming and cooperative staff.

• Rooms are spacious and clean, offering a comfortable stay for families and couples.
• Many commend the staff's friendliness and helpfulness, particularly at reception.
• The location is noted as good, conveniently situated near essential facilities and attractions.
• The hotel is described as new, featuring modern furnishings and pleasant amenities.

Areas to improve

Some guests noted inconsistencies in cleanliness and service quality, with remarks concerning food standards and certain facilities.

• Issues with the cleanliness of some rooms and linens were observed, impacting the stay.
• The quality and variety of breakfast did not meet the expectations of certain visitors.
• Complaints were made regarding the availability of essential amenities or delays in service.
• Some furniture was noted as dated, and there's a perceived need for improved facility maintenance.

What guests love

Saudi guests frequently praise the hotel's high cleanliness standards and comfortable facilities, highlighting its good location and the professional service provided by the cooperative staff.

• Saudi families commend the spacious and clean rooms and suites, noting the new and well-coordinated furnishings.
• Guests express gratitude for the welcoming and friendly reception staff, with specific mentions of attentive service.
• The hotel's location is considered strategic and close to key amenities, making it easily accessible.
• Visitors appreciate the overall quiet atmosphere, making it a suitable choice for relaxation.

Areas to improve

Some Saudi guests noted limited and unvaried breakfast options, alongside comments regarding service levels in certain areas.

• The breakfast selection is described by some as limited and lacking variety relative to the price.
• Minor issues were mentioned, including occasional insects in the restaurant during breakfast and some air conditioning concerns.
• A few visitors reported delays during check-out or instances of uncooperative staff upon arrival.
• Some guests felt the pricing was high or exaggerated compared to the services received.

What guests love

Emirati guests appreciate the hotel's good location in the city, noting spacious rooms and clean bathrooms, alongside a pleasant restaurant for meals.

• Rooms are noted for their good size and clean bathrooms.
• The restaurant offers nice options for breakfast and dinner.
• Some staff members are friendly and provide good service.
• The hotel's location is convenient for exploring the city.

Areas to improve

Some Emirati guests encountered issues with cleanliness, reporting unpleasant odors from bedding and inconsistent room servicing during their stay.

• Guests noted unpleasant smells from the bedsheets and pillows.
• There were inconsistencies in daily room cleaning standards.
• Basic amenities like water and tissues were not always provided.
• Requests for extra blankets were met with unavailability.

What guests love

Kuwaiti guests appreciated the hotel's welcoming atmosphere and the refined service provided by the staff, highlighting the spacious rooms and friendly reception.

• The reception was welcoming, with special thanks to a staff member for their assistance.
• Rooms are spacious and clean, offering a comfortable stay.
• Staff members are friendly and provide refined service, especially when assisting families.
• Food quality in the restaurant was good.

Areas to improve

Some Kuwaiti guests noted concerns regarding the outdated furniture in the lounges and expressed dissatisfaction with the cleanliness levels in certain areas and rooms.

• Lounge furniture appears old and in need of updating.
• Cleanliness levels in rooms and facilities were not satisfactory for some.
• There were complaints about the restaurant quality and high prices.
• Some guests felt the hotel's location was inconvenient.

What guests love

Qatari guests appreciate the hotel's convenient location and cleanliness, complemented by a welcoming reception and good staff service.

• The hotel's prime location offers easy access to various attractions.
• The cleanliness of rooms and common areas leaves a positive impression.
• Warm greetings and courteous service from the reception staff.

Areas to improve

Some Qatari visitors noted the absence of certain soft drinks and snacks they might expect.

• A lack of soft drink availability was observed.
• Snack options such as nuts were not readily available.

What guests love

Bahraini guests found the spacious and beautiful apartments to be exceeding expectations, praising the cleanliness and the very cooperative staff.

• Apartments were spacious and comfortable, meeting guest needs.
• The staff was very helpful and provided quick assistance with issues.
• The new hotel's location near the airport with free parking was a plus.

Areas to improve

While the overall experience was positive, some Bahraini guests noted that the restaurant food could be improved.

• The quality of food at the restaurant was not up to expectations.
• The surrounding buildings near the hotel appeared somewhat desolate.

What guests love

Omani guests find this hotel to be comfortable and well-suited for families, offering a pleasant stay.

• Comfortable suites are ideal for families.
• A pleasant accommodation experience for families.
• A suitable environment for Omani visitors.

Amenities

• Slippers
• Free toiletries
• Bathrobe
• Hairdryer
• Outdoor furniture
• Balcony
• Sofa bed
• Seating area

Where it is

29 Fabrika Sokak Yomra, 61220 Trabzon, Turkey