Ela Excellence Resort Belek
Hotel in Belek, Turkey
What Arab guests said
What guests love
Arab guests found the resort to be a pleasant destination, highlighting the warm hospitality and attentive service provided by the staff.
- Guests appreciated the welcoming atmosphere and personal attention from staff, especially Arabic assistants.
- The kids' club was a significant highlight, providing enjoyable experiences for children.
- The variety and quality of food offered at the restaurants received positive remarks.
- Visitors noted satisfaction with outdoor facilities such as the pools and beach areas.
Areas to improve
Some Arab guests encountered issues regarding service efficiency and certain facility aspects, which impacted their overall stay.
- A few visitors mentioned delays during the check-in process.
- Comments were made about the cool temperature of the swimming pools and some dining areas.
- Guests expressed disappointment with room cleanliness and the quality of food on occasion.
- Some struggled to find available sunbeds, particularly near the pools and beach.
What guests love
Saudi families felt genuinely welcomed, experiencing warm hospitality and attentive service from the staff, contributing to a pleasant resort stay.
- Warm greetings and friendly service from the staff, including Arabic-speaking assistants.
- The Kids Club is a great area that children enjoyed.
- good food selection and quality, with pleasant welcomes at dining venues.
- Enjoyment of the beach and clean outdoor facilities.
Areas to improve
Some Saudi visitors noted minor issues with check-in speed, water temperature, and certain aspects of food and service quality.
- Check-in process experienced some delays.
- The swimming pools' water felt a bit cold.
- Air conditioning could be improved in some dining areas.
- Food and room cleaning services did not fully meet expectations.
What guests love
Kuwaiti guests generally expressed satisfaction with the resort, highlighting services and facilities that cater well to families.
- Visitors praised the quality and variety of the food.
- The staff received particular appreciation for their welcoming attitude.
- Families enjoyed the large pools and available children's activities.
Areas to improve
Some Kuwaiti guests encountered minor inconveniences during their stay, particularly concerning logistical services.
- There were complaints regarding slow or unavailable elevators.
- Notes were made about the lack of a shuttle bus to the city center.
- Guests found the taxi fares to Antalya downtown to be expensive.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
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- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- View
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- Balcony
- Terrace
- Garden
- Coffee machine
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Bicycle rental
- Aerobics
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local culture
- Themed dinners
- Beach
- Tennis equipment
- Evening entertainment
- Water sports facilities on site
- Nightclub/DJ
- Entertainment staff
- Snorkeling
- Canoeing
- Darts
- Windsurfing
- Karaoke
- Ping-pong
- Pool table
- Golf course (within 2 miles)
- Tennis court
- Seating area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
Where it is
Iskele Mevkii Belek-Serik/Antalya, 07500 Belek, Turkey