Erbay Mansions Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Guests praise the hotel's convenient location, proximity to the airport and various services, alongside the warm and welcoming interactions with the staff.

• The strategic location offers convenient access to the airport, restaurants, and shops.
• Staff members, particularly Mohammed, Laith, and Abdullah, are frequently commended for their helpfulness and friendly service.
• Some rooms feature spacious balconies, providing pleasant areas for relaxation.
• Breakfast is noted as satisfactory and tasty, despite limited variety.

Areas to improve

Many guests report the absence of an elevator, posing difficulties especially for older visitors, alongside minor issues with room amenities and bathrooms.

• The lack of an elevator is a recurring concern, particularly for those staying on higher floors.
• A number of guests noted the absence of a bidet in the bathrooms.
• Some rooms lack essential amenities like an iron or adequate ventilation in the bathrooms.
• Guests sometimes face challenges finding parking due to the crowded surrounding area.

What guests love

Saudi visitors commend the hotel's prime location near essential services and the airport, alongside the staff's good conduct and warm hospitality.

• The location is very convenient, close to Arab Street, various amenities, and the airport.
• Guests praise the refined and respectful interactions with staff, particularly Mohammed, Laith, and Abdullah.
• The hotel offers a quiet and clean atmosphere with spacious balconies.
• The pricing is considered suitable for the services provided.

Areas to improve

Saudi visitors encounter challenges related to the absence of an elevator, lack of certain bathroom amenities, and issues with cleanliness and parking.

• The lack of an elevator poses difficulties for the elderly or when carrying luggage.
• Some bathrooms are noted to be missing a bidet or have unpleasant odors.
• Concerns were raised about general cleanliness and windows not fully blocking sunlight.
• Finding parking spaces can be difficult due to the area's congestion.

What guests love

Emirati guests appreciate the hotel's convenient location near essential amenities and the airport, highlighting the welcoming staff and comfortable, well-equipped rooms.

• The location is close to the airport, offering easy access.
• Rooms are spacious, clean, and adequately air-conditioned.
• Reception staff are very helpful, and the team is friendly and provides good service.
• The breakfast offered was very good.

Areas to improve

Some Emirati guests noted a single drawback concerning the hotel's infrastructure.

• The hotel lacks an elevator.

What guests love

Omani guests appreciate the hotel's convenient location near the airport and local restaurants, along with the warm welcome and helpfulness of the staff.

• The hotel's strategic location offers convenient access to the airport and essential services.
• Guests commend the friendly and cooperative reception staff, particularly for their assistance.
• Availability of amenities like parking and WiFi enhances the comfort of the stay.
• Some families noted the flexibility in choosing suitable rooms.

Areas to improve

Some Omani visitors pointed out areas for improvement, most notably the absence of an elevator.

• The hotel lacks an elevator, which may cause inconvenience for some guests.
• The breakfast offerings were noted as being somewhat limited.
• Certain rooms could benefit from better ventilation and furniture arrangement.

Amenities

• Dining table
• Cleaning products
• Electric kettle
• Refrigerator
• Kitchenette
• Linens
• Wardrobe or closet
• Toilet paper

Where it is

Konaklar mahallesi Öğretmenevleri Dinamik sokak No:9, 61010 Trabzon, Turkey