Fimka Hotel
Hotel in Istanbul, Turkey
What Arab guests said
What guests love
Some Arab guests appreciated the reception staff, particularly the morning attendant, for being respectful, polite, and cooperative.
- Reception staff demonstrated polite and cooperative behavior.
- There was appreciation for certain aspects of the service provided.
- Guests noted that some staff members were very respectful.
Areas to improve
Many Arab guests experienced disappointing stays due to issues with cleanliness, room service, and the accuracy of advertised photos.
- Guests felt misled regarding room views, as displayed photos were inaccurate.
- Rooms were found to be unclean and contained insects.
- Room service was very poor and did not include thorough cleaning.
What guests love
Emirati guests noted the respectful and cooperative demeanor of the reception staff, particularly during morning shifts, as a positive aspect of their stay.
- Polite and respectful service from reception staff.
- Cooperative attitude shown by some hotel employees.
- Positive interactions with morning shift personnel.
Areas to improve
Emirati visitors experienced significant disappointment due to unclean rooms, poor room service, and misleading information regarding room views and photos.
- Rooms were not clean and contained insects.
- Room service was notably poor and unsatisfactory.
- Misleading photos and views were presented for rooms.
- Staff were unresponsive to guest needs.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Hairdryer
- Shower
Show all amenities (57)
- Linens
- Wardrobe or closet
- Shared kitchen
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Dining area
- Seating area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Dry cleaning
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shared lounge/TV area
- Air conditioning
- Wake-up service
- Heating
- Elevator
- Ironing facilities
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by stairs only
Where it is
Mimar Kemalettin Mah. Aziimkar Sok. No:40, Fatih, 34430 Istanbul, Turkey