KAYA PALACE SAPANCA
Resort in Sapanca, Turkey
What Arab guests said
What guests love
Arab guests appreciate the beautiful location and peaceful atmosphere offered by the resort, enjoying wonderful views that bring happiness and comfort.
- The cabins are noted for being clean and well-arranged, with complete amenities for cooking and a comfortable stay.
- Guests praise the welcoming and cooperative staff, contributing to an enjoyable accommodation experience.
- The surrounding ambiance is considered pleasant and suitable for families seeking relaxation.
Areas to improve
Some Arab guests encountered challenges regarding the quality of the assigned view, along with remarks on pool cleanliness and temperature.
- Some complained about unclear view options during booking, leading to units with limited vistas.
- Issues were noted with pool water cleanliness and its cold temperature, alongside a lack of privacy between cabins.
- Several guests mentioned poor internet service and communication difficulties due to a language barrier with staff.
What guests love
Saudi guests praise Kaya Palace Sapanca for its pleasant atmosphere and beautiful views, noting the charming vistas that bring happiness and tranquility.
- Villas and cottages offer lovely views of the lake and surrounding nature.
- The resort provides a calm and enjoyable ambiance, ideal for families.
- Guests appreciated the staff's helpfulness and cooperation.
- Some villas are conveniently located for easier access and luggage handling.
Areas to improve
Some Saudi visitors encountered issues with pool water cleanliness and clarity, alongside concerns about obstructed or disappointing views from certain cottages.
- Pool water quality and clarity were noted as a concern by some guests.
- Certain cottages did not offer the expected or were partially blocked views.
- Breakfast offerings were described as lacking variety and being basic.
- Guests experienced weak internet service and poor mobile signal reception.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Terrace
- Garden
- 24-hour front desk
- Room service
- Air conditioning
- Smoke-free property
- Family rooms
- Non-smoking rooms
Show all amenities (15)
- Opening times
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
Where it is
Nailiye Mah. Nailiye 1. Sk. 137/1, Sapanca / Sakarya, 54600 Sapanca, Turkey