Kaya Residence

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Guests frequently praise the prime location near the lake, offering beautiful views and a tranquil atmosphere, alongside the helpful and welcoming staff, particularly Mahmoud.

• The convenient location close to the lake provides stunning views and a peaceful setting.
• Staff members, especially Mahmoud, are consistently noted for their helpfulness and friendly demeanor.
• Some villas feature a modern design, spacious layouts, and good amenities.
• Convenient parking availability is a noted advantage.

Areas to improve

Guests encounter accessibility challenges due to steep inclines, alongside recurring issues with maintenance, cleanliness, and certain essential facilities.

• Access to the property involves a strenuous uphill climb, which can be difficult for the elderly.
• Frequent complaints mention inadequate bathroom ventilation and a lack of extractor fans.
• Some guests noted cleanliness issues like mold or unpleasant odors, and outdated furnishings.
• Maintenance problems such as leaks, insufficient heating, or lack of hot water were reported.

What guests love

Saudi visitors appreciate the prime location of the residence, especially its proximity to the lake, alongside general cleanliness and a modern style.

• The location is very close to the lake and offers pleasant views.
• The place is clean and features a modern, elegant design.
• The staff's demeanor was friendly and very helpful for some.
• Some apartments are spacious and offer good amenities like a dishwasher.

Areas to improve

Some Saudi visitors encountered maintenance issues, such as heating or hot water problems, along with remarks about old furniture or unpleasant odors.

• Heating systems were insufficient or inadequate during winter.
• Some bathrooms lacked extractor fans or bidets.
• Unpleasant odors were reported in some units, possibly due to plumbing.
• Accessing apartments was challenging for some due to stairs or inclines.

What guests love

Emirati guests appreciate the residence's prime location near the lake, offering beautiful views and good staff cooperation that ensured their comfort.

• The location is ideal, providing lovely views and proximity to the lake and essential amenities.
• Staff are commended for their helpfulness and cooperative attitude towards guests.
• The accommodation offers various services catering to families and visitors.

Areas to improve

Some Emirati guests encountered issues with facility maintenance, noting concerns about bathroom ventilation, mattress comfort, and the overall standard of cleanliness.

• Some guests reported insufficient ventilation in the bathrooms and uncomfortable mattresses.
• The general cleanliness level was noted as not meeting expectations.
• Access to the villa may be challenging for some due to a steep ramp from the lake.

What guests love

Kuwaiti guests praise the residence's convenient location with its beautiful lake views and the warm, helpful demeanor of the staff.

• The property boasts a lovely location directly overlooking the lake.
• Visitors appreciated the friendly and welcoming attitude of the staff.
• The place is considered beautiful and worth visiting.

Areas to improve

Some Kuwaiti guests encountered challenges with accessibility due to steep inclines, alongside remarks regarding the condition of certain facilities.

• Accessing the accommodation involves navigating steep slopes that can be tiring.
• Some guests noted issues with the bathrooms and small sink sizes.
• Concerns were raised about the state of the furniture and some amenities.

What guests love

Qatari guests appreciate the stunning location and wonderful views offered by the residence, along with its peaceful and beautiful atmosphere that provides a sense of comfort.

• The views overlooking the lake and surrounding areas are regarded.
• Visitors enjoy the quiet and beautiful setting, which offers a relaxing ambiance.
• Guests praise the pleasant interactions with the young staff members.
• Guests value the great cooperation from the receptionist, Mahmoud.

Areas to improve

Some Qatari guests encountered issues with light disturbance in the early morning, alongside challenges with maintenance and responsiveness to requests.

• Insects appearing when windows are opened for ventilation caused some disturbance.
• Some blankets were old and unclean, necessitating the purchase of replacements.
• Bright light from a window in the early morning made sleeping difficult.
• Maintenance requests, such as a leaking shower, were not addressed effectively.

What guests love

Omani guests found their stay at Kaya Residence to be pleasant, highlighting attentive service and a prime location near the lake.

• Complimentary upgrades offered by staff were greatly appreciated.
• The friendly and helpful demeanor of the receptionist, Mahmoud, left a positive impression.
• The overall location of the property is considered very good and close to natural attractions.

Areas to improve

Some Omani visitors encountered minor issues related to maintenance and facilities during their stay.

• There were reports of heating malfunctions and missing sanitary items.
• Ongoing street maintenance affected accessibility to the property.
• Passageways and parking areas were noted as not being optimally prepared.

Amenities

• Toilet paper
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower
• Balcony

Where it is

Merkez Yeni Mah. Fevzi Cakmak Cad. Uzungol, Caykara, 61960 Uzungöl, Turkey