Lausos Palace Hotel Şişli

What guests love

Saudi guests found the staff at Lausos Palace Hotel Şişli to be very helpful, experiencing a warm welcome from the reception team.

• Staff members were notably cooperative and provided attentive service.
• The reception offered a friendly and welcoming atmosphere.
• The service from the hotel team was appreciated.

Areas to improve

Some Saudi guests encountered issues with room cleanliness and furnishings, alongside a lack of water drainage in the bathrooms.

• There was a notable absence of water drainage in the bathrooms.
• The furniture within the rooms was considered poor and outdated.
• The general cleanliness of the rooms did not meet expectations.

What guests love

Kuwaiti guests appreciate the hotel's convenient location, noting its proximity to the main shopping areas as a practical advantage for their stay.

• The hotel's closeness to the market is a key highlight for easy access to shopping and entertainment.
• Guests found the accommodation to be clean and well-maintained.
• The pricing is considered suitable, offering good value for the location and amenities.

Areas to improve

Some Kuwaiti visitors experienced disturbances due to nearby car repair shops and noted insufficient soundproofing between rooms, impacting their comfort.

• Noise from adjacent car repair shops was a point of concern for guests.
• Rooms lack adequate sound insulation from one another.
• The daily buffet selection could be more varied.

What guests love

Qatari guests appreciated the hotel's prime location and proximity to key attractions, alongside its good cleanliness and the cooperative service provided by the staff.

• Strategic location offering easy access to all areas.
• Reception staff are very friendly and helpful.
• Cleanliness of rooms and common facilities.
• Quality of the breakfast served.

What guests love

Omani guests did not find any particularly noteworthy positive aspects to highlight during their stay.

Areas to improve

Some Omani guests expressed dissatisfaction with the standard of service and the quality of the staff.

• The service standard was not satisfactory.
• Staff performance quality was below expectations.