Mercure Istanbul Bakirkoy

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Guests frequently highlight the hotel's convenient location near key amenities and appreciate the welcoming and helpful nature of the staff.

• The spaciousness of the rooms and effective air conditioning are often mentioned positively.
• A varied and tasty breakfast is noted as a point by many visitors.
• The cooperative and assisting attitude of the hotel personnel is valued.

Areas to improve

Some guests encountered issues regarding room cleanliness, maintenance of certain facilities, and varied experiences with housekeeping services.

• Several visitors noted a need for more attention to room maintenance and some fixtures.
• Comments were made about the cleanliness of certain room areas or the presence of older furniture.
• A few guests expressed dissatisfaction with aspects like parking or unexpected charges.

What guests love

Saudi guests appreciate the hotel's convenient location, close to essential amenities, and commend the staff for their welcoming attitude and helpfulness.

• The strategic location offers convenient access to markets and restaurants.
• Staff members are friendly and cooperative, particularly at the reception.
• Rooms are spacious and comfortable with effective air conditioning.
• The breakfast provided is good and varied.

Areas to improve

Some Saudi guests encountered challenges regarding room maintenance, housekeeping services, and certain staff interactions.

• Certain rooms require more attention and maintenance.
• There were comments about the need for additional staff training.
• Issues were noted concerning parking facilities and some unexpected charges.

What guests love

Emirati guests found Mercure Istanbul Bakirkoy to be a good place, appreciating its convenient location and the helpfulness of the staff.

• The hotel's location is praised for its accessibility.
• Room sizes were noted as suitable and comfortable.
• Staff friendliness and good service were highlighted.

Areas to improve

Some Emirati guests encountered issues with cleanliness and room maintenance, along with a lack of certain basic amenities.

• Cleanliness standards were not met, with some towels noted as old.
• Bathroom locks were found broken and lighting was poor in rooms.
• Shortages in amenities like free water or empty shower gel were reported.
• Gym equipment was mentioned as needing an update.

What guests love

Kuwaiti guests appreciate the hotel's convenient location, close to shopping outlets and the airport, along with the welcoming and helpful staff.

• Strategic location near outlets and Sabiha airport.
• Friendly reception and very helpful staff.
• Varied and tasty breakfast buffet with great service.
• Spacious and clean rooms.

Areas to improve

Some Kuwaiti guests encountered issues with room conditions, reporting excessive heat, malfunctioning appliances, and cramped spaces.

• Certain rooms were excessively hot and uncomfortable.
• Reports of refrigerator and door malfunctions.
• Room space was narrow and inadequate.
• The bathroom was not suitable for shared use.

What guests love

Bahraini guests had a generally positive impression of Mercure Istanbul Bakirkoy, highlighting certain aspects of their stay.

• Visitors enjoyed a satisfying and varied breakfast offering.
• The hotel's location was noted by some as being convenient.
• Bahraini guests found the overall hotel experience to be acceptable.

Areas to improve

Some Bahraini guests encountered issues concerning room cleanliness and amenities, which detracted from their experience.

• Guests reported dirty curtains and windows.
• The room was described as dark and visually unappealing.
• The air conditioning was noted as being slightly too warm.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Istanbul Caddesi No:71 Bakirkoy, Bakirkoy, 34140 Istanbul, Turkey