Nevras Resort Sapanca

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests appreciate the prime location and beautiful villas offering stunning views, along with the staff's welcoming demeanor and prompt service.

• The villas are noted for their spaciousness and elegant design, with some featuring private pools.
• The cleanliness and tidiness of the property are praised, making it a comfortable spot for relaxation.
• Staff helpfulness and dedication are highlighted, contributing to a pleasant stay experience.
• Provision of breakfast items and kitchen amenities, along with facilities like washing machines, is valued.

Areas to improve

Some guests encountered issues with facility maintenance, water temperature, and challenging access to certain villas.

• Complaints were made regarding cold pool and shower water, and non-functional plumbing or bidets.
• Occasional cleanliness concerns were noted, particularly with linens or insect presence, alongside slow repair responses.
• The access roads to the villas are described as rough or difficult, especially at night or during rain.
• Certain amenities require maintenance, such as air conditioners or sinks, and inadequate lighting in some areas.

What guests love

Saudi guests frequently praise the spacious and well-equipped villas, highlighting their beautiful views and convenient locations for an enjoyable stay.

• Villas are noted for their cleanliness and tidiness, offering ample space suitable for families and groups.
• Guests commend the picturesque scenery and stunning vistas provided by the resort's setting.
• The welcoming staff and their prompt responsiveness are appreciated, with specific mentions of helpful individuals.
• Well-equipped villas, including functional kitchens and amenities, are highlighted as a significant positive aspect.

Areas to improve

Some Saudi guests encounter challenges with the difficult access road to the villas, alongside occasional issues with plumbing or facility maintenance.

• The steep and winding access roads present difficulties when reaching certain villas.
• Plumbing issues, such as non-functional showers or water leaks, were reported, sometimes with delayed repairs.
• A few guests noted that the cleanliness of linens or the presence of minor pests was not entirely satisfactory.
• There were mentions of certain appliances or essential facilities within the villas not functioning correctly.

What guests love

Emirati guests appreciate the resort's tranquil location, which contributes to a pleasant stay.

• The resort's location is ideal for relaxation.
• The resort offers a peaceful environment for families.
• A comfortable stay experience for Emirati families.

Areas to improve

Some Emirati visitors encountered issues with villa maintenance and cleanliness, alongside water temperature concerns.

• The pool and shower water temperatures were cold.
• The kitchen was not clean and had ants.
• Some items within the villa were old and broken.

What guests love

Kuwaiti guests appreciated the tranquility and cleanliness of the villas, alongside efficient check-in processes and the overall pleasant ambiance of the resort.

• Guests noted the cleanliness and tidiness of the villas.
• The check-in process was commendably quick.
• The location offers a peaceful environment ideal for relaxation.
• The villa's design and outdoor spaces were highlighted as attractive.

Areas to improve

Some Kuwaiti visitors encountered issues regarding pricing, facility maintenance, and privacy concerns, alongside complaints about the condition of linens and pool chemicals.

• Guests mentioned high prices and non-operational facilities.
• Bathrooms were noted as needing maintenance and better ventilation.
• Concerns were raised about limited privacy and outdated bathroom decor.
• Unpleasant odors from sheets and excessive chlorine in pools were reported.

What guests love

Qatari visitors appreciate the resort's tranquil location and pleasant views, finding it a suitable choice for relaxation during warmer months.

• The resort's overall location is appealing and conducive to peace.
• Villa views are nice, particularly during spring and summer.
• The resort offers a comfortable and quiet atmosphere for guests.

Areas to improve

Some Qatari visitors noted concerns regarding cleanliness levels and nighttime lighting around the villas, alongside a limited breakfast offering.

• A lack of sufficient cleaning was observed during stays.
• Exterior lighting in the complex at night was inadequate.
• The provided breakfast was simple and limited.

Amenities

• Toilet paper
• Towels
• Additional toilet
• Bath or shower
• Slippers
• Shared toilet
• Toilet
• Free toiletries

Where it is

Dilekli caddesi No:80 Guldibi mahallesi, Sakarya Turkey, 80196 Sapanca, Turkey