Questa Deluxe Hotel
Aparthotel in Trabzon, Turkey
What Arab guests said
What guests love
Arab guests appreciate the friendly service and good amenities at the hotel, noting clean rooms and useful facilities.
- Guests commend the staff's helpful and cooperative attitude, contributing to a pleasant stay.
- Rooms are described as spacious and clean, with some offering amenities like a washing machine and cooking facilities.
- The convenient location near services and the airport is valued by visitors.
- Staff members are noted for their professionalism and attentiveness to guest comfort.
Areas to improve
Some Arab guests encountered issues with limited parking, cleanliness concerns, and worries about security and booking discrepancies.
- Several guests report insufficient parking availability near the hotel.
- There were comments regarding inadequate cleanliness in some apartments, particularly in bathrooms.
- A few guests expressed security concerns, citing negative experiences with lost belongings.
- Some visitors faced problems with their reserved rooms being substituted with different ones.
What guests love
Saudi guests appreciated the hotel's convenient location near essential services and its well-equipped apartments, noting the helpfulness of some staff members.
- Visitors highlighted the cooperative and kind nature of the staff, with specific mentions of attentive service from certain employees.
- The proximity to amenities like restaurants and grocery stores was a key positive point for many guests.
- Apartments were described as tidy and well-equipped, contributing to a comfortable stay.
- The reasonable price and available facilities were also noted positively by several guests.
Areas to improve
Some Saudi guests reported concerns regarding hotel security and honesty, alongside issues with facilities like elevators and parking availability.
- Several guests mentioned negative experiences related to security, including claims of being scammed.
- There were complaints about the elevator being out of service for extended periods, requiring guests to use the stairs.
- The limited parking spaces directly in front of the hotel were noted as insufficient.
- Some visitors pointed out cleanliness issues in bathrooms or a lack of adequate ventilation.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Free Wifi
- Free parking
- Family rooms
Where it is
KONAKLAR MAH. TAFLAN SOK. NO:5/DK9, 61010 Trabzon, Turkey